Shamu
- Care home
- 6 beds
- No nursing
- Registered since 2010
- Central Stoke-on-Trent, Stoke-on-Trent, West Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Rated Good at every inspection since 2015.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
58 of 76
rated care homes in Stoke-on-Trent are rated Good, like this one.
Shamu: inspection record
Rated Good in October 2019.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – Jasmine Not yet rated, 0.1 miles away
- G Poplars Good, 0.1 miles away
- G Regent Road Good, 0.1 miles away
- G The Hollies Good, 0.1 miles away
- G Mimosa Good, 0.1 miles away
What inspectors found
From the Care Quality Commission's inspection report published 21 April 2021. Quoted under the Open Government Licence.
Shamu is a residential care home providing personal care to people with a learning disability at the time of the inspection. At the time of inspection five people were living in the home but not everyone using Shamu received a regulated activity.
Read the rest of CQC's summary
We found the following examples of good practice.
Visitors were screened for symptoms and answered set questions relating to COVID19 to ensure their visit could take place safely in line with current guidance.
The service had an infection prevention control lead. An easy read COVID19 board had been designed to support people who lived at the service to have more of an understanding about the pandemic.
People were supported to shield in their rooms if they were deemed at risk of COVID-19. The service also supported people to have outdoor park visits when they could do this safely to promote their emotional wellbeing.
Where people had been unable to consent to COVID19 tests or vaccinations, the provider had ensured appropriate evidence and consultation was made on their behalf, before decisions were made.
Touch points were cleaned frequently throughout the day. The registered manager had a number of infection prevention control audits and cleaning schedules in place.
The five questions we ask about services and what we found
Questions to ask when you visit
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Donna Cooke
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Learning disabilities or autistic spectrum disorder, Mental Health
Inspection report
Read the full inspection report (opens the Care Quality Commission website)7 inspection reports, latest 21 April 2021. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Delam Care LimitedBrand: CareTech Community Services
- Ownership type
- Organisation
- Companies House number
- 02995783 (opens Companies House)
Delam Care Limited runs 7 services, all in the West Midlands. 6 are rated Good or Outstanding and 1 has no rating yet.
Other services run by Delam Care Limited
- G Mimosa Good. Care home, Stoke-on-Trent
- G New Lodge Good. Care home, Stoke-on-Trent
- G Poplars Good. Care home, Stoke-on-Trent
- G The Cedars Good. Care home, Stoke-on-Trent
Getting help from Stoke-on-Trent City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Stoke-on-Trent City Council
- Ask for a care needs assessment
- Phone: 0800 561 0015, Monday to Thursday 8.30am to 5pm, Friday 8.30am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: Stoke-on-Trent City Council
Checked on the council's website, November 2026.
Common questions
- Does Shamu provide nursing care?
- No. The Care Quality Commission lists Shamu as a care home without nursing.
- How many beds does Shamu have?
- The Care Quality Commission's register lists 6 beds at Shamu.
- When was Shamu last inspected?
- The Care Quality Commission's latest rating for Shamu was published on 23 October 2019.
- Who runs Shamu?
- Shamu is run by Delam Care Limited. It runs 7 services, all in the West Midlands.
- What is Shamu's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 23 October 2019.
Contact
- Phone
- 01782 284520
- Address
- 126 Regent Road, Hanley, Stoke On Trent, ST1 3AY Map (opens Google Maps)
Compare nearby
- – Jasmine Not yet rated, 0.1 miles away
- G Poplars Good, 0.1 miles away
- G Regent Road Good, 0.1 miles away
- G The Hollies Good, 0.1 miles away
- G Mimosa Good, 0.1 miles away