Cleveleys Nursing Home
- Care home
- 32 beds
- Nursing care
- Dementia care
- Registered since 2011
- Cleveleys, Lancashire, North West
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
8 ratings
First rated Good in 2015, most recently Requires improvement in December 2023.
3 years
since the latest rating was published.
61 of 381
rated care homes in Lancashire are rated Requires improvement, like this one.
Cleveleys Nursing Home: inspection record
Rated Requires improvement in December 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: The Willows Residential Care Home (Good, 0.1 miles away) and Stafford House Residential Care Home (Good, 0.3 miles away).
Nearest care homes:
- G The Willows Residential Care Home Good, 0.1 miles away
- RI DIL Home (Thornton-Cleveleys) Requires improvement, 0.2 miles away
- G Stafford House Residential Care Home Good, 0.3 miles away
- G Balmoral Rest Home Good, 0.3 miles away
- G The Kingfisher Care Home Good, 0.4 miles away
About the service
From the Care Quality Commission's inspection report published 28 December 2023. Quoted under the Open Government Licence.
Cleveleys Nursing Home is registered to provide care for up to 32 older people, people living with dementia or physical disabilities. The home is situated close to Cleveleys town centre. There are bedrooms on all 3 floors, and there is a choice of communal lounges and seating areas. There were 24 people living at Cleveleys Nursing Home when we inspected.
What inspectors found
Records and systems were not in place or robust enough to demonstrate risk was effectively managed. People were not supported to have maximum choice and control of their lives and staff did not support them in the least restrictive way possible and in their best interests; as the policies and systems in the service did not support this practice.
Read the rest of CQC's summary
Some audits were not consistently applied and did not either identify concerns or drive improvement. Some information was not up to date or correct. We have made recommendations about recruitment, staff deployment and the use of person - centred language.
Observations showed people were happy and relaxed in the company of staff. Feedback about staff, manager and provider was positive. Medicines were stored and administered safely. People were supported safely, and the provider had contingency plans in place in case of emergencies. The home was clean and hygienic, and staff were seen to wear appropriate personal protective equipment (PPE).
The manager and provider were positively engaged in the inspection process and clearly understood their regulatory responsibilities. The manager and staff had been responsive in working with health professionals to improve people's quality of life.
The service had systems to protect people from the risk of abuse and improper treatment. The service met people's nutritional needs and worked with them to make sure food provision also reflected their preferences.
Questions to ask when you visit
- Safe was rated Requires improvement on 28 December 2023. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Effective was rated Requires improvement on 28 December 2023. Ask about staff training and how health appointments are arranged.
- Responsive was rated Requires improvement on 28 December 2023. Ask to see how care plans are kept up to date, how complaints are handled and what activities are on offer.
- Well-led was rated Requires improvement on 28 December 2023. Ask about changes in management and what has changed since the report.
Registration details
- Registered manager
- Annette Jones
- Registered with the CQC since
- What it provides
- Care home service with nursing
- Who it supports
- Dementia, Older People, Physical Disability
Inspection report
Read the full inspection report (opens the Care Quality Commission website)11 inspection reports, latest 28 December 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Manor Homes (Poulton) Limited
- Ownership type
- Organisation
- Companies House number
- 01626575 (opens Companies House)
Getting help from Lancashire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Lancashire County Council
- Ask for a care needs assessment
- Phone: 0300 123 6720. Out-of-hours emergencies: 0300 123 6722
- Support for carers
- Paying for care: Lancashire County Council
Checked on the council's website, November 2026.
Common questions
- Does Cleveleys Nursing Home provide nursing care?
- Yes. The Care Quality Commission lists Cleveleys Nursing Home as a care home with nursing.
- How many beds does Cleveleys Nursing Home have?
- The Care Quality Commission's register lists 32 beds at Cleveleys Nursing Home.
- When was Cleveleys Nursing Home last inspected?
- The Care Quality Commission's latest rating for Cleveleys Nursing Home was published on 28 December 2023.
- Who runs Cleveleys Nursing Home?
- Cleveleys Nursing Home is run by Manor Homes (Poulton) Limited.
- What is Cleveleys Nursing Home's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 28 December 2023.
Contact
- Phone
- 01253 865550
- Address
- 19 Rossall Road, Thornton Cleveleys, FY5 1DX Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: The Willows Residential Care Home (Good, 0.1 miles away) and Stafford House Residential Care Home (Good, 0.3 miles away).
Nearest care homes:
- G The Willows Residential Care Home Good, 0.1 miles away
- RI DIL Home (Thornton-Cleveleys) Requires improvement, 0.2 miles away
- G Stafford House Residential Care Home Good, 0.3 miles away
- G Balmoral Rest Home Good, 0.3 miles away
- G The Kingfisher Care Home Good, 0.4 miles away