Maple House
- Care home
- 6 beds
- No nursing
- Registered since 2010
- Folkestone, Kent, South East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
First rated Requires improvement in 2016, most recently Good in June 2025.
16 months
since the latest rating was published.
332 of 445
rated care homes in Kent are rated Good, like this one.
Maple House: inspection record
Rated Good in June 2025.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- RI Burnham Requires improvement, less than 0.1 miles away
- RI The Cherries Requires improvement, less than 0.1 miles away
- G Tristford Good, less than 0.1 miles away
- G Grosvenor Court Good, 0.1 miles away
- G The Grange Care Home Good, 0.2 miles away
What inspectors found
From the Care Quality Commission's assessment published 20 June 2025 (assessment visit 30 May 2025). Quoted under the Open Government Licence.
Date of assessment: 2 June to 10 June 2025. Maple House is a residential care home supporting 6 adults who are living with a learning disability and autism. This assessment was completed due to the aged rating of the service.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
We have assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.
The staff and management team understood their role to advocate and support people to access health professionals. Potential risks to people’s health and wellbeing had been assessed and were reviewed when people’s needs changed. Incidents were recorded and analysed to identify patterns and trends, action had been taken to mitigate the risks of them happening again. Potential safeguarding concerns had been reported to the local authority as required.
Staff received training appropriate to their role and told us they were supported by the management team.
There are effective systems in place to monitor the quality of the service and the provider visited the service regularly. Staff told us they were supported to speak up about any concerns they may have, and these would be acted on.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
-
Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s needs were met through good organisation and delivery.
-
Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask when you visit
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Kerry Ellen
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Learning disabilities or autistic spectrum disorder, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)5 inspection reports, latest 31 August 2017. Latest assessment published 20 June 2025; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Lothlorien Community LimitedBrand: Priory Group
- Ownership type
- Organisation
- Companies House number
- 02872249 (opens Companies House)
Lothlorien Community Limited runs 7 services, all in the South East. 6 are rated Good or Outstanding and 1 is rated Requires improvement or Inadequate.
Other services run by Lothlorien Community Limited
- G Eden Cottage Good. Care home, Kent
- G Laburnum House Good. Care home, Kent
- G Ravenlea Good. Care home, Kent
- G Seabourne House Good. Care home, Kent
Getting help from Kent County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Kent County Council
- Ask for a care needs assessment
- Phone: 03000 41 61 61, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Kent County Council
Checked on the council's website, November 2026.
Common questions
- Does Maple House provide nursing care?
- No. The Care Quality Commission lists Maple House as a care home without nursing.
- How many beds does Maple House have?
- The Care Quality Commission's register lists 6 beds at Maple House.
- When was Maple House last inspected?
- The Care Quality Commission's latest rating for Maple House was published on 20 June 2025.
- Who runs Maple House?
- Maple House is run by Lothlorien Community Limited. It runs 7 services, all in the South East.
- What is Maple House's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 20 June 2025.
Contact
- Phone
- 01303 251618
- Address
- 32 Julian Road, Folkestone, CT19 5HW Map (opens Google Maps)
Compare nearby
- RI Burnham Requires improvement, less than 0.1 miles away
- RI The Cherries Requires improvement, less than 0.1 miles away
- G Tristford Good, less than 0.1 miles away
- G Grosvenor Court Good, 0.1 miles away
- G The Grange Care Home Good, 0.2 miles away