Westwood House
- Care home
- 10 beds
- No nursing
- Registered since 2010
- Swindon, South West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Its last inspection moved it down from Outstanding to Good.
16 months
since the latest rating was published.
34 of 43
rated care homes in Swindon are rated Good, like this one.
Westwood House: inspection record
Rated Good in June 2025, down from Outstanding.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Goddard Avenue (145) Good, 0.4 miles away
- G Bath Road Good, 0.4 miles away
- RI Quarry Mount Requires improvement, 0.4 miles away
- G Lindum House Good, 0.5 miles away
- RI Princess Lodge Care Centre Requires improvement, 0.5 miles away
What inspectors found
From the Care Quality Commission's assessment published 18 June 2025 (assessment visit 9 April 2025). Quoted under the Open Government Licence.
Date of inspection: 11 April 2025 to 9 May 2025. The inspection was carried out following concerns received in relation to the management of safeguarding incidents and workforce wellbeing.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
We completed a comprehensive inspection, assessing all 33 quality statements. We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.
At the time of the inspection, there was no registered manager in post. The service was had oversight from the operations manager, along with managers from different services within the company, and the deputy manager.
People had clear information relating to managing any risks within their care and support plans, and staff had a good understanding of people’s risks. There were clear safeguarding procedures and staff knew how to escalate any concerns. The service was clean and compliant with health and safety legislation. There was a clear process to ease any potential transitions into other services such as hospitals.
People received person-centered care. The provider ensured people were treated with respect, equality and dignity, and people had good access to local communities, in line with the ‘Right support, right care, right culture’ guidance.
However, the provider did not always ensure they worked in line with legislation regarding consent to care and treatment. Further, the provider did not always fully involve people in the management of their own risks. Additionally, some staff told us they had not consistently felt supported following recent times at the service.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last inspection we rated this key question good. At this inspection the rating has remained good. This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence. At our last inspection we rated this key question outstanding. At this inspection the rating has changed to good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect. At our last inspection we rated this key question outstanding. At this inspection the rating has changed to good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.At our last assessment, this key question was rated outstanding. At this inspection the rating has changed to good. This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. At our last inspection we rated this key question outstanding. At this inspection the rating has changed to good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask when you visit
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Aaron Atwell
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Learning disabilities or autistic spectrum disorder, Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)7 inspection reports, latest 13 November 2020. Latest assessment published 18 June 2025; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Voyage 1 LimitedBrand: Voyage
- Ownership type
- Organisation
- Companies House number
- 02215899 (opens Companies House)
Voyage 1 Limited runs 278 services in England, 41 of them in the South West. 239 are rated Good or Outstanding, 24 are rated Requires improvement or Inadequate and 15 have no rating yet.
Other services run by Voyage 1 Limited
- O 1 Sheringham Avenue Outstanding. Care home, Enfield, London
- O 23 Cecil Road Outstanding. Care home, Derbyshire, East Midlands
- O 4 Pages Orchard Outstanding. Care home, Oxfordshire, South East
- O Bewick House Outstanding. Care home, Darlington, North East
Getting help from Swindon Borough Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Swindon Borough Council
- Ask for a care needs assessment
- Phone: 01793 445500, Monday, Wednesday, Thursday and Friday 9am to 5pm, Tuesday 9am to 4pm
- Support for carers
- Paying for care: Swindon Borough Council
Checked on the council's website, November 2026.
Common questions
- Does Westwood House provide nursing care?
- No. The Care Quality Commission lists Westwood House as a care home without nursing.
- How many beds does Westwood House have?
- The Care Quality Commission's register lists 10 beds at Westwood House.
- When was Westwood House last inspected?
- The Care Quality Commission's latest rating for Westwood House was published on 18 June 2025.
- Who runs Westwood House?
- Westwood House is run by Voyage 1 Limited. It runs 278 services in England, 41 of them in the South West.
- What is Westwood House's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 18 June 2025.
Contact
- Phone
- 01793 542069
- Address
- Belmont Crescent, Old Town, Swindon, SN1 4EY Map (opens Google Maps)
Compare nearby
- G Goddard Avenue (145) Good, 0.4 miles away
- G Bath Road Good, 0.4 miles away
- RI Quarry Mount Requires improvement, 0.4 miles away
- G Lindum House Good, 0.5 miles away
- RI Princess Lodge Care Centre Requires improvement, 0.5 miles away