45 Hall Green Road
- Care home
- 8 beds
- No nursing
- Registered since 2010
- Wednesbury, Sandwell, West Midlands
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Its last inspection moved it down from Good to Requires improvement.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
21 of 79
rated care homes in Sandwell are rated Requires improvement, like this one.
45 Hall Green Road: inspection record
Rated Requires improvement in August 2019, down from Good.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Hall Green Care Home (Good, 0.1 miles away) and Lonsdale Midlands Limited - 290 Newton Road (Good, 1.2 miles away).
Nearest care homes:
- G Hall Green Care Home Good, 0.1 miles away
- RI Allerton Court Requires improvement, 0.5 miles away
- RI Churchfield Court Requires improvement, 0.8 miles away
- G Lonsdale Midlands Limited - 290 Newton Road Good, 1.2 miles away
- G Lyndon Hall Nursing Home Good, 1.2 miles away
About the service
From the Care Quality Commission's inspection report published 22 August 2019. Quoted under the Open Government Licence.
45 Hall Green Road provides accommodation and or personal care for up to eight people living with a learning disability, autistic spectrum disorder or acquired brain injury. At the time of this inspection eight people were living there.
What inspectors found
The service has been developed and designed in line with the principles and values that underpin Registering the Right Support and other best practice guidance. This ensures that people who use the service can live as full a life as possible and achieve the best possible outcomes. The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives. However, people were not always supported to have maximum choice and control of their lives and the provider did not always support them in the least restrictive way possible or in their best interests; the application of the policies and systems was inconsistent and did not always support good practice. Voyage Care published people's private and personal information on their website without the consent of the person or identifying if it was in their best interests.
Read the rest of CQC's summary
People were not always safe as the systems and procedures at 45 Hall Green road were ineffective in identifying improvements needed in safety.
People did not always receive their medicines safely. When people had prescribed medicated creams for pain control the information provided was inconsistent and unclear for staff members to consistently and safely follow. Staff members did not date topical medicines when they commenced their use.
The infection prevention and control measures and checks were ineffective in identifying and correcting defective equipment.
The providers quality monitoring procedures were ineffective in identifying the improvements which were needed to drive good care and support.
People were protected from harm and abuse as the staff team had been trained to recognise potential signs of abuse and understood what to do. People had information on how to raise concerns and were confident any issues would be addressed correctly.
People had individual assessments of risk associated with their care and support.
Staff members were aware of the necessary action they should take in the event of an emergency.
The provider supported staff in providing effective care for people through person-centred care planning, training and one-to-one supervision.
People had access to additional healthcare services when required.
People were supported to maintain a healthy diet by a staff team which knew their individual likes and dislikes.
People received help and support from a kind and compassionate staff team with whom they had developed positive relationships.
People were supported by staff members who were aware of their individual protected characteristics like age, gender, disability and religion.
People were provided with information in a way they could understand. The provider had systems in place to encourage and respond to any complaints or compliments from people or those close to them.
The provider, and management team, had good links with the local communities within which people lived.
Questions to ask when you visit
- Safe was rated Requires improvement on 22 August 2019. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Effective was rated Requires improvement on 22 August 2019. Ask about staff training and how health appointments are arranged.
- Caring was rated Requires improvement on 22 August 2019. Ask how staff protect dignity and how residents are involved in decisions about their care.
- Well-led was rated Requires improvement on 22 August 2019. Ask about changes in management and what has changed since the report.
Registration details
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Learning disabilities or autistic spectrum disorder, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)7 inspection reports, latest 22 August 2019. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Voyage 1 LimitedBrand: Voyage
- Ownership type
- Organisation
- Companies House number
- 02215899 (opens Companies House)
Voyage 1 Limited runs 278 services in England, 30 of them in the West Midlands. 239 are rated Good or Outstanding, 24 are rated Requires improvement or Inadequate and 15 have no rating yet.
Other services run by Voyage 1 Limited
- O 1 Sheringham Avenue Outstanding. Care home, Enfield, London
- O 23 Cecil Road Outstanding. Care home, Derbyshire, East Midlands
- O 4 Pages Orchard Outstanding. Care home, Oxfordshire, South East
- O Bewick House Outstanding. Care home, Darlington, North East
Getting help from Sandwell Metropolitan Borough Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Sandwell Metropolitan Borough Council
- Ask for a care needs assessment
- Phone: 0121 569 7474 (option 4), Monday to Thursday 9am to 5.30pm, Friday 9am to 5pm
- Support for carers
- Paying for care: Sandwell Metropolitan Borough Council
Checked on the council's website, November 2026.
Common questions
- Does 45 Hall Green Road provide nursing care?
- No. The Care Quality Commission lists 45 Hall Green Road as a care home without nursing.
- How many beds does 45 Hall Green Road have?
- The Care Quality Commission's register lists 8 beds at 45 Hall Green Road.
- When was 45 Hall Green Road last inspected?
- The Care Quality Commission's latest rating for 45 Hall Green Road was published on 22 August 2019.
- Who runs 45 Hall Green Road?
- 45 Hall Green Road is run by Voyage 1 Limited. It runs 278 services in England, 30 of them in the West Midlands.
- What is 45 Hall Green Road's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 22 August 2019.
Contact
- Phone
- 0121 588 4560
- Address
- Hall Green, Hall Green Road, West Bromwich, B71 3JS Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Hall Green Care Home (Good, 0.1 miles away) and Lonsdale Midlands Limited - 290 Newton Road (Good, 1.2 miles away).
Nearest care homes:
- G Hall Green Care Home Good, 0.1 miles away
- RI Allerton Court Requires improvement, 0.5 miles away
- RI Churchfield Court Requires improvement, 0.8 miles away
- G Lonsdale Midlands Limited - 290 Newton Road Good, 1.2 miles away
- G Lyndon Hall Nursing Home Good, 1.2 miles away