4 Hermitage Lane
- Care home
- 6 beds
- No nursing
- Registered since 2010
- Swindon, South West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Rated Good at every inspection since 2016.
4 months
since the latest rating was published.
34 of 43
rated care homes in Swindon are rated Good, like this one.
4 Hermitage Lane: inspection record
Rated Good in June 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G 12A Masefield Avenue Good, 0.1 miles away
- – Revell Close Care Home Not yet rated, 0.3 miles away
- O Argyll House Outstanding, 0.6 miles away
- G Swindon Family Breaks Service Good, 0.7 miles away
- O Hurst House Outstanding, 0.9 miles away
What inspectors found
From the Care Quality Commission's assessment published 8 June 2026 (assessment visit 20 May 2026). Quoted under the Open Government Licence.
Date of assessment 20 May 2026 to 1 June 2026.
We assessed the service due to the length of time since the last inspection. The service provides personal care and accommodation to people with learning disabilities. At the time of the assessment, there were 5 people receiving a regulated activity.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
The service provided support to people with a learning disability and autistic people. We assessed the service against ‘Right support, Right care, Right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.
The service supported people in line with ‘Right support, Right care, Right culture’. People regularly accessed the community and took part in activities in line with their interests. People were supported by staff who knew them well. People were offered choices and were supported to be independent.
Staff spoke positively about working for the service. They felt training was comprehensive and felt well supported. Leaders completed a range of audits to ensure compliance.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask when you visit
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Sophie Dougherty
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Learning disabilities or autistic spectrum disorder, Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)5 inspection reports, latest 24 January 2018. Latest assessment published 8 June 2026; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Voyage 1 LimitedBrand: Voyage
- Ownership type
- Organisation
- Companies House number
- 02215899 (opens Companies House)
Voyage 1 Limited runs 278 services in England, 41 of them in the South West. 239 are rated Good or Outstanding, 24 are rated Requires improvement or Inadequate and 15 have no rating yet.
Other services run by Voyage 1 Limited
- O 1 Sheringham Avenue Outstanding. Care home, Enfield, London
- O 23 Cecil Road Outstanding. Care home, Derbyshire, East Midlands
- O 4 Pages Orchard Outstanding. Care home, Oxfordshire, South East
- O Bewick House Outstanding. Care home, Darlington, North East
Getting help from Swindon Borough Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Swindon Borough Council
- Ask for a care needs assessment
- Phone: 01793 445500, Monday, Wednesday, Thursday and Friday 9am to 5pm, Tuesday 9am to 4pm
- Support for carers
- Paying for care: Swindon Borough Council
Checked on the council's website, November 2026.
Common questions
- Does 4 Hermitage Lane provide nursing care?
- No. The Care Quality Commission lists 4 Hermitage Lane as a care home without nursing.
- How many beds does 4 Hermitage Lane have?
- The Care Quality Commission's register lists 6 beds at 4 Hermitage Lane.
- When was 4 Hermitage Lane last inspected?
- The Care Quality Commission's latest rating for 4 Hermitage Lane was published on 8 June 2026.
- Who runs 4 Hermitage Lane?
- 4 Hermitage Lane is run by Voyage 1 Limited. It runs 278 services in England, 41 of them in the South West.
- What is 4 Hermitage Lane's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 8 June 2026.
Contact
- Phone
- 01793 727790
- Address
- Upper Stratton, Swindon, SN2 7QS Map (opens Google Maps)
Compare nearby
- G 12A Masefield Avenue Good, 0.1 miles away
- – Revell Close Care Home Not yet rated, 0.3 miles away
- O Argyll House Outstanding, 0.6 miles away
- G Swindon Family Breaks Service Good, 0.7 miles away
- O Hurst House Outstanding, 0.9 miles away