Wellfield House

We found the following examples of good practice.

• Current restrictions meant people were not receiving visitors. Alternative arrangements were in place for people to maintain contact with family and friends. Where visits were made by health professionals or contractors, health screening and the use of PPE was requested.

• The service followed national guidance on the use of personal protective equipment (PPE). Enough supplies of PPE were available, and staff had received relevant information and training in the safe 'donning and doffing' of PPE and infection control procedures.

• The testing of people and staff was completed in line with the home testing programme. Consideration had been given to people's mental capacity to consent to testing, where necessary best interest decisions were made. Additional temperature checks were carried out on staff at the start of each shift. This meant the service could respond quickly if someone developed symptoms or had a positive test result.

• The home appeared clean with adequate ventilation. Designated housekeeping staff completed all domestic tasks which now included increased cleaning of touch areas such as handrails and door handles. This helped to reduce the risk of cross infection.

• Risk assessments were carried out to manage and minimise the risks of COVID19 to people, staff and visitors.

Further information is in the detailed findings below.

The five questions we ask about services and what we found