Meadowcare Home

We found the following examples of good practice.

People we spoke with told us, "I am happy" and "No I am not worried about staff wearing masks". One volunteer told us, "I enjoy visiting here. I am part of the homes testing. I feel very safe". One relative told us, "The visits are really important to both of us. I am grateful we can visit".

There was a clear process for visitors, which included a temperature check and the wearing of PPE. They were required to take a lateral flow COVID-19 test with a negative result before entering. We observed two relatives going through the process of entering the home safely.

Visitors were required to sign in and they had to show a negative lateral flow test. The vaccination status was checked for health and social care professionals and contractors. This was in line with legislation that had come into effect in November 2021.

People were supported to see friends and family in accordance with government guidance. Some relatives were the named essential carer givers for their loved one. This meant they will still able to visit during the outbreak at the home. In order to be an essential care giver, set procedures were followed. This included participating in regular testing for Covid. Where people were isolating or not able to receive visitors, phone calls and video calls were utilised to promote contact with family and friends.

The home was cleaned regularly and this was monitored through audits and checks. There were staff on duty during our inspection, carrying out cleaning duties.

Social distancing measures were in place to protect people. Lounge chairs were distanced from each other to help keep people safe.

Staff had received training on the signs, symptoms and management of COVID-19. Training to don and doff PPE had also been completed by all staff. PPE stations were located throughout the home.

The home took part in regular testing for COVID-19. The registered manager maintained an audit of the dates staff and people were last tested. The registered manager told us all staff had been double vaccinated. Some staff had received booster vaccinations and others planned to have this when they were able to. The Covid passports of staff had been checked by the management team.

The registered manager told us they had not experienced any workforce pressures during this outbreak. We were told the staff team picked up extra hours as overtime, but this was monitored to ensure staff were not

over worked.

The five questions we ask about services and what we found