Seabrooke Manor Care Home
Care home with nursing, Redbridge, 120 beds
Requires improvement
Rated on
Rating from the Care Quality Commission.
Seabrooke Manor Care Home: inspection record
Rated Requires improvement in December 2023, down from Good.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 2 times since 2018. Rated Good in 2018, then Requires improvement in December 2023.
Its last inspection moved it down from Good to Requires improvement. The latest rating was published about 3 years ago.
How it compares locally
- One of 10 Requires improvement care homes in Redbridge, out of 71 with a rating.
- Larger than 9 in 10 care homes in Redbridge.
About the service
From the Care Quality Commission's inspection report published 1 December 2023. Quoted under the Open Government Licence.
Seabrooke Manor Care Home is a residential home providing accommodation for persons who require nursing or personal care, to up to 120 people. The service provides support to people with dementia and/or mental health needs, older people and younger adults. At the time of our inspection there were 115 people using the service.
The accommodation was arranged across four separate units. One of the units specialises in providing care to people living with dementia. Most bedrooms have en-suite facilities. There is a lounge and dining room within each unit, and a garden for all people using the service.
What inspectors found
The provider's arrangements to manage medicines were not always effective as we found shortfalls around the management of covert medicines, PRN protocols and time sensitive medicines.
We also noted that while care plans were generally written in a person centred way, a few people's medicines care plans lacked details about how to support them with their medicines so staff had all the necessary information to care for them, particularly if it was a new member of staff.
Read the full summary
While we found that the provider worked closely with people using the service to understand their views and how they wanted to be cared for, feedback from 13 out of 14 relatives showed that they were not always engaged and kept informed about their family members.
There were systems to monitor and improve the quality of the service, but these had not identified the concerns we found as detailed above. These included working closely with people using the service to understand their views and how they wanted to be cared for.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People were happy at the service and they felt safe and well looked after. Systems were in place to keep people safe. People received support with their mental and physical health. Staff understood people's needs and worked closely with other professionals to assess, plan for and review people's needs and care. The staff made timely referrals and interventions when people needed support.
Risks were well managed and staff supporting people were trained to safely meet the needs of the people using the service.
There were enough suitable staff deployed to meet people's needs. Staff received training considered mandatory by the provider such as safeguarding, manual and handling, and infection control. Staff were well supported by the registered manager who worked directly with staff.
Questions to ask when you visit
- Safe was rated Requires improvement on 1 December 2023. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Well-led was rated Requires improvement on 1 December 2023. Ask about changes in management and what has changed since the report.
- Ask how nursing cover works at night and at weekends.
Contact and registration details
| Address | Lavender Place, Ilford, IG1 2BJ |
|---|---|
| Neighbourhood | Ilford, Redbridge |
| Phone | 020 8553 5538 |
| Registered manager | Ewelina Mouania |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 1 inspection report, latest 1 December 2023 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Seabrooke Manor Ltd |
|---|---|
| Ownership type | Organisation |
| Companies House number | 13535569 (opens Companies House) |
Nearest alternatives
- G St Lukes Care Home Care home, 0.2 miles awayGood
- G 102 Faircross Avenue Care home, 0.5 miles awayGood
- G Faircross Care Home London Limited Care home, 0.5 miles awayGood
- G Fern Leaf Carehome Limited Care home, 0.5 miles awayGood
- G Birchwood House Care home, 0.7 miles awayGood
Getting help from London Borough of Redbridge
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Redbridge
- Ask for a care needs assessment
- Phone: 0208 708 7333
- Support for carers
- Paying for care: London Borough of Redbridge
Checked on the council's website, November 2026.
Common questions
- Does Seabrooke Manor Care Home provide nursing care?
- Yes. The Care Quality Commission lists Seabrooke Manor Care Home as a care home with nursing.
- How many beds does Seabrooke Manor Care Home have?
- The Care Quality Commission's register lists 120 beds at Seabrooke Manor Care Home.
- When was Seabrooke Manor Care Home last inspected?
- The Care Quality Commission's latest rating for Seabrooke Manor Care Home was published on 1 December 2023.
- Who runs Seabrooke Manor Care Home?
- Seabrooke Manor Care Home is run by Seabrooke Manor Ltd.
- What is Seabrooke Manor Care Home's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 1 December 2023.