St Lukes Care Home
Care home, Redbridge, 5 beds
Good
Rated on
Rating from the Care Quality Commission.
St Lukes Care Home: inspection record
Rated Good in March 2025, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 2 times since 2021. Rated Requires improvement in 2021, then Good in March 2025.
Its last inspection improved it from Requires improvement to Good. The latest rating was published 19 months ago.
How it compares locally
- One of 61 Good care homes in Redbridge, out of 71 with a rating.
- Smaller than 9 in 10 care homes in Redbridge.
What inspectors found
From the Care Quality Commission's assessment published 28 March 2025 (assessment visit 6 December 2024). Quoted under the Open Government Licence.
Date of Assessment: 27 January to 10 February 2025. We were on site on both of these dates at the service.
St Lukes Care Home is a residential care home that is registered to provide care and support to people living in their own homes. The service is registered to support up to 5 people with learning disabilities or mental health needs. At the time of the inspection, 5 people were living at the home.
Read the full summary
We expect health and social care providers to guarantee people with a learning disability the choices, dignity, independence and good access to local communities that most people take for granted. Right Support, Right care, Right culture is the statutory guidance which supports CQC to make assessments and judgements about services providing support to people with a learning disability and/or autistic people.
The provider had made improvements to the service since our last inspection in August 2021, and it is no longer in breach of regulations. Medicines for people were now managed safely. People were supported to have choice and control and were involved in planning their care. Risks to people’s safety were assessed and plans were in place to help mitigate them. Care plans were personalised and addressed people’s needs and wishes. There were enough staff to ensure people’s safety and meet their needs.
People were supported to have choice and control and were involved in planning their care. People were protected from the risk of harm and abuse. Processes to record accidents and incidents were in place and lessons were learned from them. The provider had enough staff to ensure people’s safety and meet their needs. Staff protected people’s privacy and dignity. People were treated as individuals and their equality and diversity needs were supported and respected. People were supported to have a good quality of life. Staff communicated with people with respect, kindness and compassion.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last inspection we rated this key question requires improvement. At this inspection the rating has changed to good. This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence. At our last inspection we rated this key question good. At this inspection the rating has remained good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
-
Caring
Good
Caring – this means we looked for evidence that the service involved people and treated them with compassion, kindness, dignity and respect. At our last inspection we rated this key question good. At this inspection the rating has remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
-
Responsive
Good
Responsive – this means we looked for evidence that the service met people’s needs. At our last inspection we rated this key question good. At this inspection the rating has remained good. This meant people’s needs were met through good organisation and delivery.
-
Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. At our last inspection we rated this key question requires improvement. At this inspection the rating has changed to good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask when you visit
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Contact and registration details
| Address | 330 Ilford Lane, Ilford, IG1 2LT |
|---|---|
| Neighbourhood | Ilford, Redbridge |
| Phone | 020 8553 5395 |
| Website | www.northbrookhomes.co.uk |
| Registered manager | Marie Larauce |
| Registered with the CQC since | |
| What it provides |
|
| Who it supports |
|
| Inspection reports | 2 inspection reports, latest 9 February 2022 (opens the Care Quality Commission website) Latest assessment published 28 March 2025; CQC's newer assessments are published on its website rather than as reports. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Northbrook Homes Limited |
|---|---|
| Ownership type | Organisation |
| Companies House number | 05526108 (opens Companies House) |
Northbrook Homes Limited runs 2 services in London. 2 are rated Good or Outstanding.
Other services run by Northbrook Homes Limited
- G Northbrook Care Home Care home, RedbridgeGood
Nearest alternatives
- RI Seabrooke Manor Care Home Care home with nursing, 0.2 miles awayRequires improvement
- G Fern Leaf Carehome Limited Care home, 0.4 miles awayGood
- G 102 Faircross Avenue Care home, 0.5 miles awayGood
- G Faircross Care Home London Limited Care home, 0.5 miles awayGood
- RI Sahara Parkside Care home, 0.7 miles awayRequires improvement
Getting help from London Borough of Redbridge
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Redbridge
- Ask for a care needs assessment
- Phone: 0208 708 7333
- Support for carers
- Paying for care: London Borough of Redbridge
Checked on the council's website, November 2026.
Common questions
- Does St Lukes Care Home provide nursing care?
- No. The Care Quality Commission lists St Lukes Care Home as a care home without nursing.
- How many beds does St Lukes Care Home have?
- The Care Quality Commission's register lists 5 beds at St Lukes Care Home.
- When was St Lukes Care Home last inspected?
- The Care Quality Commission's latest rating for St Lukes Care Home was published on 28 March 2025.
- Who runs St Lukes Care Home?
- St Lukes Care Home is run by Northbrook Homes Limited. It runs 2 services in London.
- What is St Lukes Care Home's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 28 March 2025.