Northbrook Care Home

Northbrook Care Home is a residential care home providing accommodation with personal care for up to 5 people living with a learning disability. At the time of this inspection, 5 people were living at the service. People living in the home have their own bedrooms and there are shared communal spaces, including lounges, a kitchen and a garden area. The building was over 2 floors.

Right Support Staff had completed mandatory training to perform their role effectively. Staff were supported through regular supervision. The home was an ordinary house close to other residential and commercial properties, at the heart of the local community. People were supported to eat a balanced diet and were able to choose what they ate. People had access to health care professionals. Care plans were in place for people, which set out how to meet their needs in a person-centred way. Information was provided to people in a way that was accessible to them. Systems were in place for dealing with complaints. People were supported to maintain relationships with family and friends, and to engage in meaningful activities.

Right Care Risk assessments were in place to ensure people received safe care. Medicines were being managed safely. People were protected from the risk of abuse. There were enough staff working at the service to support people safely. The provider had robust staff recruitment practices in place. Infection control and prevention systems were in place. Accidents and incidents were reviewed to see if any lessons could be learnt from them. People told us staff were caring and that they treated people with respect. Staff understood how to support people in a way that promoted their privacy, independence and dignity. The service sought to meet people's needs in relation to equality and diversity.