Endsleigh Care Limited
Care home, Redbridge, 11 beds
Requires improvement
Rated on
Rating from the Care Quality Commission.
Endsleigh Care Limited: inspection record
Rated Requires improvement in December 2021, down from Good.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 3 times since 2016. Rated Good in 2016 and 2018, then Requires improvement in December 2021.
Its last inspection moved it down from Good to Requires improvement. The latest rating was published about 5 years ago.
How it compares locally
- One of 10 Requires improvement care homes in Redbridge, out of 71 with a rating.
- Larger than 6 in 10 care homes in Redbridge.
About the service
From the Care Quality Commission's inspection report published 11 December 2021. Quoted under the Open Government Licence.
Endsleigh Care Limited is a residential care home providing personal care to eight people with mental health needs at the time of the inspection. The service can support up to 11 people. The premises consisted of two houses that had been converted into one on a residential street.
What inspectors found
Risk assessments were in place for people, but these did not provide adequate guidance about how to mitigate risks associated with violence and aggression. The premises were not safe, as dangerous equipment was accessible to people and locks on bathroom doors could not be opened by staff in the event of an emergency. Infection prevention and control measures were not sufficiently robust. Quality assurance and monitoring systems were not always effective. Pre-admission assessments did not cover needs in relation to equality and diversity. The provider did not seek people's views about end of life care.
People spoke positively about the service and the support they received. Steps had been taken to safeguard people from the risk of abuse. There were enough staff working at the service and robust staff recruitment practices were in place. Medicines were managed in a safe way. Lessons were learnt from accidents and incidents.
Read the full summary
Staff undertook training and supervision to support them in their role. People were able to make choices about what they ate and to have a healthy and nutritious diet. The provider worked with professionals to help meet people's health care needs.
People were not supported to have maximum choice and control of their lives and staff did not support them in the least restrictive way possible and in their best interests; the policies and systems in the service did not support this practice.
People told us staff were caring and that they were treated with respect. Staff understood how to support people in a way that promoted their privacy, independence and dignity.
Care plans were in place for people, which set out how to meet their needs in a person-centred manner. Information was provided to people in a way that was accessible to them. People were supported to follow their interests and access the local community. Systems were in place for dealing with complaints.
People and staff told us there was an open and positive culture at the service and they spoke positively about the registered manager. People were supported to express their views. The provider was aware of their legal obligations, and worked with other agencies to develop best practice and share knowledge.
Questions to ask when you visit
- Safe was rated Requires improvement on 11 December 2021. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Responsive was rated Requires improvement on 11 December 2021. Ask to see how care plans are kept up to date, how complaints are handled and what activities are on offer.
- Well-led was rated Requires improvement on 11 December 2021. Ask about changes in management and what has changed since the report.
- The last rating is 5 years old. Ask what has changed since then.
Contact and registration details
| Address | Endsleigh House, 44-46 Endsleigh Gardens, Ilford, IG1 3EH |
|---|---|
| Neighbourhood | Ilford, Redbridge |
| Phone | 020 8554 1167 |
| Registered manager | Yuhya Roojee |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 5 inspection reports, latest 11 December 2021 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Endsleigh Care Limited |
|---|---|
| Ownership type | Organisation |
| Companies House number | 07999328 (opens Companies House) |
Nearest alternatives
- G Seymour Gardens Care home, 0.1 miles awayGood
- G The Beeches (The Drive) Care home, 0.1 miles awayGood
- G MIG House Residential Care Homes Care home, 0.2 miles awayGood
- RI Arlington House Care home, 0.2 miles awayRequires improvement
- G Delrose House Care home, 0.2 miles awayGood
Getting help from London Borough of Redbridge
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Redbridge
- Ask for a care needs assessment
- Phone: 0208 708 7333
- Support for carers
- Paying for care: London Borough of Redbridge
Checked on the council's website, November 2026.
Common questions
- Does Endsleigh Care Limited provide nursing care?
- No. The Care Quality Commission lists Endsleigh Care Limited as a care home without nursing.
- How many beds does Endsleigh Care Limited have?
- The Care Quality Commission's register lists 11 beds at Endsleigh Care Limited.
- When was Endsleigh Care Limited last inspected?
- The Care Quality Commission's latest rating for Endsleigh Care Limited was published on 11 December 2021.
- Who runs Endsleigh Care Limited?
- Endsleigh Care Limited is run by Endsleigh Care Limited.
- What is Endsleigh Care Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 11 December 2021.