Rosalee House
Care home, Redbridge, 11 beds
Requires improvement
Rated on
Rating from the Care Quality Commission.
Rosalee House: inspection record
Rated Requires improvement in April 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Rated Requires improvement in April 2022.
The latest rating was published about 5 years ago.
How it compares locally
- One of 10 Requires improvement care homes in Redbridge, out of 71 with a rating.
- Larger than 6 in 10 care homes in Redbridge.
About the service
From the Care Quality Commission's inspection report published 28 April 2022. Quoted under the Open Government Licence.
Rosalee House is a care home registered to accommodate and support for up to 11 people primarily with mental health needs and dementia. At the time of the inspection, three people were living at the home.
What inspectors found
Staff had not completed essential training to perform their roles effectively.
Care plans contained suitable and sufficient risk assessments to effectively manage risks and help keep people safe. Pre-employment checks had been carried out to ensure staff were suitable to support people. Staff were aware on how to safeguard people from abuse. There were appropriate numbers of staff to support people when required. Medicines were being managed safely.
Read the full summary
Staff felt supported in their role. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People received care from staff who were kind and compassionate. Staff treated people with dignity and respected their privacy. Staff had developed positive relationships with the people they supported. They understood people's needs, preferences, and what was important to them. People were encouraged to be independent and to carry out tasks without support.
Care plans were person centred and included people's support needs. People participated in activities to support them to develop and maintain relationships to avoid social isolation.
Systems were in place for quality assurance and quality monitoring to ensure people received high quality care.
Questions to ask when you visit
- Effective was rated Requires improvement on 28 April 2022. Ask about staff training and how health appointments are arranged.
- Well-led was rated Requires improvement on 28 April 2022. Ask about changes in management and what has changed since the report.
- The last rating is 5 years old. Ask what has changed since then.
Contact and registration details
| Address | 25 Argyle Road, Ilford, IG1 3BH |
|---|---|
| Neighbourhood | Ilford, Redbridge |
| Phone | 020 8478 2777 |
| Registered manager | Irene Luton |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 1 inspection report, latest 28 April 2022 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Oakwood Lodge Care Home Limited |
|---|---|
| Ownership type | Organisation |
| Companies House number | 09952811 (opens Companies House) |
Oakwood Lodge Care Home Limited runs 2 services in London. 1 is rated Good or Outstanding and 1 is rated Requires improvement or Inadequate.
Other services run by Oakwood Lodge Care Home Limited
- G Oakwood Lodge Care home, RedbridgeGood
Nearest alternatives
- G Oakwood Lodge Care home, less than 0.1 miles awayGood
- G Ashwood House Limited (Ilford) Care home, 0.1 miles awayGood
- G Northbrook Care Home Care home, 0.2 miles awayGood
- G Delrose House Care home, 0.4 miles awayGood
- G St Josephs Rest Home Care home, 0.4 miles awayGood
Getting help from London Borough of Redbridge
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Redbridge
- Ask for a care needs assessment
- Phone: 0208 708 7333
- Support for carers
- Paying for care: London Borough of Redbridge
Checked on the council's website, November 2026.
Common questions
- Does Rosalee House provide nursing care?
- No. The Care Quality Commission lists Rosalee House as a care home without nursing.
- How many beds does Rosalee House have?
- The Care Quality Commission's register lists 11 beds at Rosalee House.
- When was Rosalee House last inspected?
- The Care Quality Commission's latest rating for Rosalee House was published on 28 April 2022.
- Who runs Rosalee House?
- Rosalee House is run by Oakwood Lodge Care Home Limited. It runs 2 services in London.
- What is Rosalee House's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 28 April 2022.