Stokeleigh

We found the following examples of good practice.

All staff used the appropriate Personal Protective Equipment (PPE) in line with current government guidance. Staff donned a face mace mask before entering the home. This was available in the entrance of the home.

Staff had received training on the signs, symptoms and management of COVID-19. Training to don and doff PPE had also been completed by all staff. PPE stations were located throughout the home and included bathroom areas. PPE was doffed safely and disposed in line with current guidance.

There was an infection control policy and contingency plan in place that had been updated as guidance had changed. We found the home to be clean with regular cleaning taking place throughout the day. Extra cleaning was carried out of hot spot areas. An example included cleaning lift buttons after being touched and handrails.

There was a clear process for visitors. The home followed the latest guidance and had prepared for visits which were pre booked. Protective screens were also used to facilitate some pre booked visits in the conservatory area. An alternative room had been prepared for close contact visits so relatives could hold hands with loved ones. This was in line with the recent changes to the guidance around visiting. End of life visits had also taken place.

Before entering visitors to the home were required to have their temperature taken. A lateral flow COVID-19 test with a negative result was required before entering. Full PPE was also worn. Video and phone calls had been utilised to promote people's communication with family and friends.

Social distancing measures were in place to protect people. Lounge chairs were distanced from each other.

Regular testing was completed for staff and people living at the home. This meant prompt action could be taken should anyone test positive for COVID-19.

Regular checks and audits around infection control were completed by the registered manager.

The five questions we ask about services and what we found