Coton House
- Care home
- 29 beds
- No nursing
- Dementia care
- Registered since 2010
- Penn, Wolverhampton, West Midlands
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Its last inspection moved it down from Good to Requires improvement.
13 months
since the latest rating was published.
20 of 63
rated care homes in Wolverhampton are rated Requires improvement, like this one.
Coton House: inspection record
Rated Requires improvement in September 2025, down from Good.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Coachmans Cottage (Good, 0.2 miles away) and Goldthorn Lodge (Good, 0.2 miles away).
Nearest care homes:
- RI The Leylands - Residential Care Home Requires improvement, 0.2 miles away
- G Coachmans Cottage Good, 0.2 miles away
- – Aries House Not yet rated, 0.2 miles away
- G Goldthorn Lodge Good, 0.2 miles away
- RI Anville Court Care Home Requires improvement, 0.2 miles away
What inspectors found
From the Care Quality Commission's assessment published 3 September 2025 (assessment visit 28 May 2025). Quoted under the Open Government Licence.
We carried out this inspection on the 24 June 2025. This assessment was carried out in response to CQC receiving information of concern. The service is a residential care home registered to provide accommodation and personal to care for adults over 65 yrs and those living with Dementia. The provider’s systems were not always effective in ensuring people received safe care and treatment. Systems to review and monitor medicines were not effective and did not ensure medicines were administered safely. The provider had systems in place to assess people’s needs and develop care plans, but these were not always effective. There were enough safely recruited staff to support people safely and they had received training and were supported in their role. Staff worked with other agencies to support people and understood how to safeguard people from abuse. Staff worked flexibly to support people and helped to maintain their health and wellbeing. Staff supported people to make choices and decisions about their care and remain as independent as possible. Staff were kind and caring and treated people with respect and dignity. The provider was in breach of the legal regulations relating to safe care and treatment and governance systems. We have asked the provider for an action plan in response to the concerns found at this inspection.
- Safe No rating
- Effective Good
- Caring Good
- Responsive Good
- Well-led No rating
Read the rest of CQC's summary
-
Safe
No rating
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question Good. At this assessment the rating has changed to Requires Improvement. This meant some aspects of the service were not always safe and there was limited assurance about safety. There was an increased risk that people could be harmed. The service was in breach of legal regulation in relation to people’s safe care and treatment.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.At our last assessment we rated this key question Good. At this assessment the rating has remained Good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
-
Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect. At our last assessment we rated this key question Good. At this assessment the rating has remained Good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
-
Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.At our last assessment we rated this key question Good. At this assessment the rating has remained Good. This meant people’s needs were met through good organisation and delivery.
-
Well-led
No rating
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. At our last assessment we rated this key question Good. At this assessment the rating has changed to Requires Improvement. This meant the management and leadership was inconsistent. Leaders and the culture they created did not always support the delivery of high-quality, person-centred care. The service was in breach of legal regulation in relation to governance at the service.
Questions to ask when you visit
- Safe was rated Requires improvement on 3 September 2025. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Well-led was rated Requires improvement on 3 September 2025. Ask about changes in management and what has changed since the report.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
Registration details
- Registered manager
- Dolapo Odekunle
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Older People
Inspection report
Read the full inspection report (opens the Care Quality Commission website)5 inspection reports, latest 17 January 2019. Latest assessment published 3 September 2025; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Coton Care Limited
- Ownership type
- Organisation
- Companies House number
- 04542738 (opens Companies House)
Coton Care Limited runs 2 services, all in the West Midlands. 1 is rated Good or Outstanding and 1 is rated Requires improvement or Inadequate.
Other services run by Coton Care Limited
- G Coton Grange Good. Care home, Wolverhampton
Getting help from City of Wolverhampton Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at City of Wolverhampton Council
- Ask for a care needs assessment
- Phone: 01902 551199, Monday to Thursday 9am to 5pm, Friday 9am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: City of Wolverhampton Council
Checked on the council's website, November 2026.
Common questions
- Does Coton House provide nursing care?
- No. The Care Quality Commission lists Coton House as a care home without nursing.
- How many beds does Coton House have?
- The Care Quality Commission's register lists 29 beds at Coton House.
- When was Coton House last inspected?
- The Care Quality Commission's latest rating for Coton House was published on 3 September 2025.
- Who runs Coton House?
- Coton House is run by Coton Care Limited. It runs 2 services, all in the West Midlands.
- What is Coton House's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 3 September 2025.
Contact
- Phone
- 01902 339391
- Address
- 55 Coton Road, Penn, Wolverhampton, WV4 5AT Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Coachmans Cottage (Good, 0.2 miles away) and Goldthorn Lodge (Good, 0.2 miles away).
Nearest care homes:
- RI The Leylands - Residential Care Home Requires improvement, 0.2 miles away
- G Coachmans Cottage Good, 0.2 miles away
- – Aries House Not yet rated, 0.2 miles away
- G Goldthorn Lodge Good, 0.2 miles away
- RI Anville Court Care Home Requires improvement, 0.2 miles away