Ellsworth House

Five of the people lived in the main house and shared communal spaces. Although, one of the people had their own self contained flat within the house with their own lounge. Two people lived in a bungalow and flat in the grounds of the home.

The service has been developed and designed in line with the principles and values that underpin Registering the Right Support and other best practice guidance. This ensures that people who use the service can live as full a life as possible and achieve the best possible outcomes. The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include control, choice, and independence. People using the service receive planned and co-ordinated person-centred support that is appropriate and inclusive for them.

Small improvements were required around one fire safety exit, one person's potential allergy and the timeliness of some of the provider level support received. Medicines were managed safely and there were systems to learn from errors in the home. Recruitment of new staff had some shortfalls or omissions and we made a recommendation to the provider.

The new registered manager had been driving improvements at the home which were appreciated by staff. People who had behaviours which could challenge were supported by staff who knew them well and how to reduce their anxiety levels. Positive risk taking was now being promoted by the registered manager.

Care plans were detailed and contained lots of information; although there were some contradictions in ones which were yet to be reviewed by the manager. Systems were in place to monitor the care and safety of people at the home and there were enough staff to meet their needs.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

The service applied the principles and values of Registering the Right Support and other best practice guidance. These ensure that people who use the service can live as full a life as possible and achieve the best possible outcomes that include control, choice and independence. The outcomes for people using the service reflected the principles and values of Registering the Right Support by promoting choice and control, independence and inclusion. People's support focused on them having as many opportunities as possible for them to gain new skills and become more independent.