Whitehaven Care Home
- Care home
- 23 beds
- No nursing
- Dementia care
- Registered since 2015
- Midsomer Norton, Bath and North East Somerset, South West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
Its last inspection improved it from Requires improvement to Good.
10 months
since the latest rating was published.
40 of 48
rated care homes in Bath and North East Somerset are rated Good, like this one.
Whitehaven Care Home: inspection record
Rated Good in December 2025, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Ellsworth House Good, less than 0.1 miles away
- G Lynwood House Good, 0.4 miles away
- – Somer Valley House Not yet rated, 0.4 miles away
- G St Chads House Good, 0.7 miles away
- G Beechcroft Residential Home Good, 0.8 miles away
What inspectors found
From the Care Quality Commission's assessment published 31 December 2025 (assessment visit 18 September 2024). Quoted under the Open Government Licence.
Date of assessment: 5 November to 28 November 2025. The reason for the assessment was to check whether the provider had made improvements following the previous inspection and to follow up on a breach of regulation relating to safe care and treatment. Whitehaven Care home is a residential care home providing accommodation and personal care to up to 23 people. The service provides support to older people, people with a physical disability, sensory impairment, dementia and mental health conditions.
- Safe Good
- Well-led Good
Read the rest of CQC's summary
The management of people’s medicines had improved. Overall, people received their medicines as prescribed, and clear information was available for staff on how medicines should be administered, including guidance for ‘as required’ (PRN) medicines. However, some risks were not fully documented in care plans, such as those relating to medicines used for thinning blood. The registered manager took immediate action to address this during the inspection.
Environmental risks were assessed and monitored regularly. The home was clean, and infection control risks were managed effectively.Care plans contained clear information about how people needed to be helped.
Staff fed back positively about the manager and were happy with the support and training provided.One health professional said that staff were kind, caring and responsive to their requests and clinical recommendations.
Sufficient improvements had been made, and the service was no longer in breach of the legal regulation in relation to safe care and treatment.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question requires improvement.
At this assessment the rating has changed to good.
This meant people were safe and protected from avoidable harm.
-
Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good.
This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask when you visit
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Sarah Baker
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Mental Health, Older People, Physical Disability, Sensory Impairment
Inspection report
Read the full inspection report (opens the Care Quality Commission website)3 inspection reports, latest 14 May 2022. Latest assessment published 31 December 2025; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- ARTI Care Homes (South West) LimitedBrand: ARTI Care Homes
- Ownership type
- Organisation
- Companies House number
- 09338167 (opens Companies House)
Getting help from Bath and North East Somerset Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Bath and North East Somerset Council
- Ask for a care needs assessment
- Phone: 01225 394570, Monday to Thursday 8.30am to 5pm, Friday 8.30am to 4.30pm
- Support for carers
- Paying for care: Bath and North East Somerset Council
Checked on the council's website, November 2026.
Common questions
- Does Whitehaven Care Home provide nursing care?
- No. The Care Quality Commission lists Whitehaven Care Home as a care home without nursing.
- How many beds does Whitehaven Care Home have?
- The Care Quality Commission's register lists 23 beds at Whitehaven Care Home.
- When was Whitehaven Care Home last inspected?
- The Care Quality Commission's latest rating for Whitehaven Care Home was published on 31 December 2025.
- Who runs Whitehaven Care Home?
- Whitehaven Care Home is run by ARTI Care Homes (South West) Limited.
- What is Whitehaven Care Home's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 31 December 2025.
Contact
- Phone
- 01761 413143
- Address
- Fosseway, Midsomer Norton, Radstock, BA3 4AU Map (opens Google Maps)
Compare nearby
- G Ellsworth House Good, less than 0.1 miles away
- G Lynwood House Good, 0.4 miles away
- – Somer Valley House Not yet rated, 0.4 miles away
- G St Chads House Good, 0.7 miles away
- G Beechcroft Residential Home Good, 0.8 miles away