Southwold House
- Care home
- 12 beds
- No nursing
- Registered since 2011
- Leigh-on-Sea, Southend-on-Sea, East of England
Good
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
Rated Good at every inspection since 2015.
9 months
since the latest rating was published.
67 of 76
rated care homes in Southend-on-Sea are rated Good, like this one.
Southwold House: inspection record
Rated Good in January 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Adalah Residential Rest Home Limited Good, less than 0.1 miles away
- G Brambles Care Home Good, less than 0.1 miles away
- I Chalkwell Grange Inadequate, 0.1 miles away
- G St Edith's Court Good, 0.2 miles away
- G Catherine Miller House Good, 0.2 miles away
What inspectors found
From the Care Quality Commission's assessment published 7 January 2026 (assessment visit 19 November 2025). Quoted under the Open Government Licence.
Date of assessment: 19 November 2025 and 9 December 2025.
An assessment has been undertaken of a specialist service that is used by autistic people or people with a learning disability. We have assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.
- Safe Good
- Well-led Good
Read the rest of CQC's summary
Southwold House is a care home registered to accommodate up to 12 people who have a learning disability who require nursing or personal care. The service does not provide nursing care. There were 8 people living at the service at the time of assessment. The accommodation for people was over 3 floors with access to a large garden and easy access to the local community.
Care and treatment was planned and delivered in a way which was intended to ensure people's safety and welfare. There were enough staff who had received appropriate training to meet people’s needs. People were cared for by staff who had been recruited and employed after appropriate checks had been completed. Staff worked well with health care professionals to support people’s physical well-being. People were supported to take their medicines by staff who had the correct skills to support them. Staff supported people to engage in their local community with activities they enjoyed.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
The provider and manager had systems in place to provide good oversight and governance at the service.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were safe and protected from avoidable harm.
-
Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask when you visit
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Denise Barratt-Bentley
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Learning disabilities or autistic spectrum disorder, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)7 inspection reports, latest 29 October 2019. Latest assessment published 7 January 2026; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Ownership type
- Organisation
- Companies House number
- 04081379 (opens Companies House)
Consensus Support Services Limited runs 59 services in England, 13 of them in the East of England. 53 are rated Good or Outstanding, 3 are rated Requires improvement or Inadequate and 3 have no rating yet.
Other services run by Consensus Support Services Limited
- O Cheshire House Outstanding. Care home, Trafford, North West
- O Haydock House Outstanding. Care home, North Northamptonshire, East Midlands
- O Heatherington House Outstanding. Care home, North Northamptonshire, East Midlands
- O Holland House Outstanding. Care home, North Northamptonshire, East Midlands
See all 59 services run by Consensus Support Services Limited
Getting help from Southend-on-Sea City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Southend-on-Sea City Council
- Ask for a care needs assessment
- Phone: 01702 215008 (choose option 5, then option 1)
- Support for carers
- Paying for care: Southend-on-Sea City Council
Checked on the council's website, November 2026.
Common questions
- Does Southwold House provide nursing care?
- No. The Care Quality Commission lists Southwold House as a care home without nursing.
- How many beds does Southwold House have?
- The Care Quality Commission's register lists 12 beds at Southwold House.
- When was Southwold House last inspected?
- The Care Quality Commission's latest rating for Southwold House was published on 7 January 2026.
- Who runs Southwold House?
- Southwold House is run by Consensus Support Services Limited. It runs 59 services in England, 13 of them in the East of England.
- What is Southwold House's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 7 January 2026.
Contact
- Phone
- 01702 715240
- Address
- 16-18 Cliff Road, Leigh On Sea, SS9 1HJ Map (opens Google Maps)
Compare nearby
- G Adalah Residential Rest Home Limited Good, less than 0.1 miles away
- G Brambles Care Home Good, less than 0.1 miles away
- I Chalkwell Grange Inadequate, 0.1 miles away
- G St Edith's Court Good, 0.2 miles away
- G Catherine Miller House Good, 0.2 miles away