Cottingham Manor Care Home
- Care home
- 71 beds
- No nursing
- Dementia care
- Registered since 2022
- Cottingham, East Riding of Yorkshire, Yorkshire and the Humber
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
19 months
since the latest rating was published.
28 of 122
rated care homes in East Riding of Yorkshire are rated Requires improvement, like this one.
Cottingham Manor Care Home: inspection record
Rated Requires improvement in March 2025.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Hallgarth Care Home (Good, 0.9 miles away) and Benjamin Lodge (Good, 0.9 miles away).
Nearest care homes:
- G Hallgarth Care Home Good, 0.9 miles away
- G Benjamin Lodge Good, 0.9 miles away
- G Overton House - Care Home Good, 1 mile away
- RI Cassandra House Requires improvement, 1.1 miles away
- G Priory Care Residential Home Good, 1.2 miles away
What inspectors found
From the Care Quality Commission's assessment published 27 March 2025 (assessment visit 18 December 2024). Quoted under the Open Government Licence.
Date of Assessment: 11 and 12 February 2025.
The service is a residential care home providing support to older people, some of whom were living with dementia. The service is registered to support 71 people. There were 49 people living at the service on the first day we visited and 51 people on the second.
- Safe No rating
- Effective Good
- Caring No rating
- Responsive Good
- Well-led No rating
Read the rest of CQC's summary
The service did not always ensure information about people’s care and health needs were consistent. Although staff undertook regular reviews about people’s care, relatives and people did not always understand how they had been involved in these. Risks relating to people’s medical needs were not always contained within care plans. This meant staff were not always directed about how to support people with these needs. There was a lack of consistency within documentation about people’s capacity. People had not consented to their inclusion in the use of social media. People told us and we observed poor dining experiences, and in relation to hygiene practices during meal service. However, effective infection prevention and control (IPC) procedures across all other areas of the home were in place. Governance and audit systems had not identified the issues found during the inspection. The service was responsive in ensuring these issues were addressed promptly following the inspection. Staff did not always respect people’s privacy. People told us staff were kind and respected their dignity. The service cared about and promoted the wellbeing of their staff and staff told us they enjoyed working for the provider. Leaders were visible within the service. Staff had received appropriate training to support them to carry out their roles. However, it was evident that some of this training had not been fully embedded and management checks were not effective in ensuring this. Appropriate referrals had been made to support people to lead healthy lives. People got access to the medical professionals they needed. The environment and equipment was well-maintained.
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Safe
No rating
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. This is the first assessment for this service. This key question has been rated requires improvement. This meant some aspects of the service were not always safe and there was limited assurance about safety. There was an increased risk that people could be harmed.
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Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence. This is the first assessment for this service. This key question has been rated good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
No rating
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect. This is the first assessment for this service. This key question has been rated requires improvement. This meant people did not always feel well-supported, cared for or treated with dignity and respect.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs. This is the first assessment for this service. This key question has been rated good. This meant people’s needs were met through good organisation and delivery.
-
Well-led
No rating
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. This is the first assessment for this service. This key question has been rated requires improvement. This meant the management and leadership was inconsistent. Leaders and the culture they created did not always support the delivery of high-quality, person-centred care.
Questions to ask when you visit
- Safe was rated Requires improvement on 27 March 2025. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Caring was rated Requires improvement on 27 March 2025. Ask how staff protect dignity and how residents are involved in decisions about their care.
- Well-led was rated Requires improvement on 27 March 2025. Ask about changes in management and what has changed since the report.
Registration details
- Registered manager
- Casey Payne
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Yorkare Homes (Cottingham) Ltd
- Ownership type
- Organisation
- Companies House number
- 13032220 (opens Companies House)
Getting help from East Riding of Yorkshire Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at East Riding of Yorkshire Council
- Ask for a care needs assessment
- Phone: 01482 393939
- Support for carers
- Paying for care: East Riding of Yorkshire Council
Checked on the council's website, November 2026.
Common questions
- Does Cottingham Manor Care Home provide nursing care?
- No. The Care Quality Commission lists Cottingham Manor Care Home as a care home without nursing.
- How many beds does Cottingham Manor Care Home have?
- The Care Quality Commission's register lists 71 beds at Cottingham Manor Care Home.
- When was Cottingham Manor Care Home last inspected?
- The Care Quality Commission's latest rating for Cottingham Manor Care Home was published on 27 March 2025.
- Who runs Cottingham Manor Care Home?
- Cottingham Manor Care Home is run by Yorkare Homes (Cottingham) Ltd.
- What is Cottingham Manor Care Home's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 27 March 2025.
Contact
- Phone
- 01482 690011
- Address
- Harland Way, Cottingham, HU16 5PX Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Hallgarth Care Home (Good, 0.9 miles away) and Benjamin Lodge (Good, 0.9 miles away).
Nearest care homes:
- G Hallgarth Care Home Good, 0.9 miles away
- G Benjamin Lodge Good, 0.9 miles away
- G Overton House - Care Home Good, 1 mile away
- RI Cassandra House Requires improvement, 1.1 miles away
- G Priory Care Residential Home Good, 1.2 miles away