Stable Cottage

Right Care: People were supported by staff that knew them well and were kind and caring in their approach. There was a homely atmosphere where people's individual preferences and lifestyles were respected. Staff understood how to protect people from poor care and abuse. Staff had training on how to recognise and report abuse and they knew how to apply it. Staff felt able to speak up when needed. People's care was planned, and their needs were met. People took part in a range of meaningful activities and had good relationships with staff and their families.

Right Culture: There was a positive and person-centred culture. People told us they were happy and felt safe. Families confirmed this and spoke positively about the service and staff team. People were supported by trained staff who understood best practice in relation to the wide range of strengths, impairments or sensitivities people with a learning disability and/or autistic people may have. This meant people received compassionate and empowering care that was tailored to their needs. Staff knew and understood people well and were responsive, supporting their aspirations to live a quality life of their choosing. There were effective systems for monitoring and improving the quality of the service.