95 Bromyard Road

The service has been developed and designed in line with the principles and values that underpin Registering the Right Support and other best practice guidance. This ensures that people who use the service can live as full a life as possible and achieve the best possible outcomes. The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include control, choice, and independence. People using the service receive planned and co-ordinated person-centred support that is appropriate and inclusive for them.

People liked living at the home and felt safe because staff and management were kind and caring towards them.

There was enough staff available to care for people and to spend time with them doing things people enjoyed, so the risk of people feeling anxious or isolated was reduced. People were supported to have the medicines they needed to remain well. Action was taken to ensure the risk of people becoming ill through infection was reduced and systems were in place to manage people's safety.

People felt listened to and supported by the registered manager, service manager and staff.

The provider and the registered manager checked on the safety and quality of the care provided to people.