Aire House

We found the following examples of good practice.

Visiting to the home took place in line with current guidance and appropriate testing and checks were in place. Where visiting couldn't take place due to isolation people were supported to make telephone calls and use technology such as face time for regular contact.

Staff completed training including putting on and taking off PPE, hand hygiene and other IPC and COVID-19 related training and updates. The home had ample supplies of appropriate PPE

The service was meeting the requirement to ensure non-exempt staff and visiting professionals, including healthcare and maintenance workers, were tested and vaccinated against COVID-19.

The provider's policies on visiting, and infection prevention and control were all up to date and had been updated in line with COVID-19 government guidance. Risk assessments for staff and people were in place to minimise further risks.

Where people lacked capacity to make decisions, they were supported appropriately with best interest decisions relating to COVID-19 including testing and vaccination.

where appropriate social distancing practices were in place for people and staff in all communal areas and this was carried out safely.

The manager ensured extra cleaning of the home took place and regular checks were carried out to ensure infection prevention and control standards were met.

People and staff were tested regularly which helped identify cases of COVID-19 in a timely manner.

The five questions we ask about services and what we found