St Edwards Close
Care home, Croydon, 12 beds
Good
Rated on
Rating from the Care Quality Commission.
St Edwards Close: inspection record
Rated Good in October 2024.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 4 times since 2016. Rated Good in 2016, then Requires improvement in 2019, then Good in 2020 and October 2024.
The latest rating was published about 2 years ago.
How it compares locally
- One of 99 Good care homes in Croydon, out of 112 with a rating.
- About the middle for size in Croydon.
What inspectors found
From the Care Quality Commission's assessment published 21 October 2024 (assessment visit 7 August 2024). Quoted under the Open Government Licence.
St Edwards Close is a residential care home for 12 people with autism. The service consists of two houses, the Willows and Conifers and each can accommodate six people. In each house there are single bedrooms and people have shared use of a lounge, activity room, kitchen and bathroom facilities. There is an enclosed garden and courtyard for people to access. There were 10 people using the service at the time of our inspection.
The assessment started on 8 July 2024. A site visit to gather people’s experiences and observe care practices was carried out on 16 and 23 August 2024.
Read the full summary
The assessment was carried out by one inspector, one assessor and an Expert by Experience (ExE). An ExE is a person who has personal experience of using or caring for someone who uses this type of care service.
As part of the assessment we looked at 8 quality statements. In Safe: involving people to manage risks; safe environments; safe and effective staffing; infection control and medicines. In Responsive: person centred care and in Well-led: Capable and compassionate leadership and governance, management and sustainability. We spoke with 2 people, 6 people’s relatives, the registered manager, a deputy manager, 5 staff and 1 health and social care professional. We reviewed a range of records. This included 4 people's care records, medicines records and 4 staff files as well as other records relating to how the service was managed.
People used different ways of communicating, including using vocalisations, facial expressions and body language. We spent time with people, observing their interactions with staff. The home had a registered manager in post.
At the last inspection in February 2020 we rated this service ‘Good’ overall. However we carried out this inspection because we received concerns from a local authority relating to some aspects of the service. Following this responsive assessment, the service has received an overall rating of good for all the quality statements assessed.
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Safe
Good
People’s relatives told us they thought their family members were safe living at St. Edwards Close. Comments included, “I like the staff I’m very appreciative of the hard and caring support they provide for my family member”, “Staff are really caring and they make sure [family member] is safe and at the centre of the care provided,” “Residents are safe and well looked after,” “I don’t visit that often but when I do I’d say there are enough staff on duty to keep people safe” and “Staff know people well and there is a good bond of trust between them”.
Throughout our inspection we noted people looked happy, content and well cared for. We saw staff were supporting people appropriately and there were always staff members in the communal areas to support people. Relatives confirmed people were all treated with respect and supported in their lifestyle choices.
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Effective
Good
The service was effective. Peoples risks and needs were assessed with them and their relatives. People had care and support plans in place that reflected their needs and the risks to them, as well as their preferences.
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Responsive
Good
The service was responsive. Care plans were person centred and tailored to the needs of the individual. Care plans were reviewed to include people's changing needs. People’s relatives knew how to raise concerns and complaints and they were confident they would be listened to and acted upon promptly.
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Well-led
Good
The service had comprehensive governance audits and arrangements which supported continual improvements in the service. There was a programme of various audits which helped identify areas requiring improvement. The registered manager and staff were compassionate and inclusive and they took account of issues relating to equality and diversity. Staff felt supported and able to speak up to raise issues or concerns.
Questions to ask when you visit
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Contact and registration details
| Address | 6 St Edwards Close, New Addington, Croydon, CR0 0EL |
|---|---|
| Phone | 01689 800960 |
| Website | www.nas.org.uk |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 7 inspection reports, latest 15 April 2022 (opens the Care Quality Commission website) Latest assessment published 21 October 2024; CQC's newer assessments are published on its website rather than as reports. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | National Autistic Society (The)Brand: National Autistic Society |
|---|---|
| Ownership type | Organisation |
| Companies House number | 01205298 (opens Companies House) |
| Charity number | 269425 |
Nearest alternatives
- G Addington Heights Care home with nursing, 0.1 miles awayGood
- O Coloma Court Care Home Care home with nursing, 1.8 miles awayOutstanding
- G Tanglewood Care home, 1.9 miles awayGood
- G An Diadan House Care home, 2.3 miles awayGood
- G Tigh Lenach Care home, 2.5 miles awayGood
Getting help from London Borough of Croydon
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Croydon
- Ask for a care needs assessment
- Phone: 0208 726 6500
- Support for carers
- Care home fee rates published by the council
Checked on the council's website, November 2026.
Common questions
- Does St Edwards Close provide nursing care?
- No. The Care Quality Commission lists St Edwards Close as a care home without nursing.
- How many beds does St Edwards Close have?
- The Care Quality Commission's register lists 12 beds at St Edwards Close.
- When was St Edwards Close last inspected?
- The Care Quality Commission's latest rating for St Edwards Close was published on 21 October 2024.
- Who runs St Edwards Close?
- St Edwards Close is run by National Autistic Society (The).
- What is St Edwards Close's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 21 October 2024.