Unicorn House
Care home, Croydon, 11 beds
Good
Rated on
Rating from the Care Quality Commission.
Unicorn House: inspection record
Rated Good in November 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
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| Effective | ||||||||||||
| Caring | ||||||||||||
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| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 4 times since 2015. Rated Requires improvement in 2015, then Good in 2015, 2017 and November 2023.
The latest rating was published about 3 years ago.
How it compares locally
- One of 99 Good care homes in Croydon, out of 112 with a rating.
- About the middle for size in Croydon.
What inspectors found
From the Care Quality Commission's inspection report published 23 November 2023. Quoted under the Open Government Licence.
Right Support People's needs were assessed, and care and support were delivered in line with current standards to achieve effective outcomes. Risks to people had been assessed to ensure their needs were met safely. People's individual needs were met by the adaption, design, of the premises. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Right Care People were supported to express their views and make decisions about their care. People were supported to maintain relationships, follow their interests, and take part in activities that were relevant to them. People had access to health care professionals when they needed them. People's privacy, dignity and independence were respected and promoted. There was a complaints procedure in place in formats that people could understand.
Read the full summary
Right Culture There was a clear management structure in place and staff said they received good support from the registered manager. Staff were trained in areas related to people's needs and they received regular supervision from the registered manager. The provider sought people's views about the running of the home through surveys and meetings. There were systems in place to monitor the quality and safety of the service and any learning was identified and acted on.
The provider had safeguarding and whistle blowing procedures in place and staff had a clear understanding of these. Robust recruitment checks had taken place before staff started working at the service. There were enough staff available to meet people's needs.
People's medicines were managed safely. Staff followed government guidance in relation to infection prevention and control. People's preferences for their end-of-life care was sought and recorded.
The registered manager and staff worked in partnership with health and social care providers to deliver an effective service.
Questions to ask when you visit
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Contact and registration details
| Address | 16 Campden Road, South Croydon, CR2 7EN |
|---|---|
| Neighbourhood | South Croydon, Croydon |
| Phone | 020 8688 1907 |
| Website | www.unicornprojects.co.uk |
| Registered manager | Sattamah Govinden |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 1 inspection report, latest 23 November 2023 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Unicorn Projects Care Services Limited |
|---|---|
| Ownership type | Organisation |
| Companies House number | 12108344 (opens Companies House) |
Nearest alternatives
- G Tree Tops Care home, 0.1 miles awayGood
- G 7 Birdhurst Rise Care home, 0.2 miles awayGood
- G Coombe Road Care home, 0.2 miles awayGood
- G Lloyd Park Nursing Home Care home with nursing, 0.2 miles awayGood
- G Tudor House Nursing Home Care home with nursing, 0.2 miles awayGood
Getting help from London Borough of Croydon
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Croydon
- Ask for a care needs assessment
- Phone: 0208 726 6500
- Support for carers
- Care home fee rates published by the council
Checked on the council's website, November 2026.
Common questions
- Does Unicorn House provide nursing care?
- No. The Care Quality Commission lists Unicorn House as a care home without nursing.
- How many beds does Unicorn House have?
- The Care Quality Commission's register lists 11 beds at Unicorn House.
- When was Unicorn House last inspected?
- The Care Quality Commission's latest rating for Unicorn House was published on 23 November 2023.
- Who runs Unicorn House?
- Unicorn House is run by Unicorn Projects Care Services Limited.
- What is Unicorn House's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 23 November 2023.