Avon Cliff
- Care home
- 52 beds
- Nursing care
- Registered since 2010
- Bournemouth, Bournemouth, Christchurch and Poole, South West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
Rated Good at every inspection since 2016.
3 years
since the latest rating was published. A rating this old may not show how the service is today.
108 of 121
rated care homes in Bournemouth, Christchurch and Poole are rated Good, like this one.
Avon Cliff: inspection record
Rated Good in May 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Linkfield Court (Bournemouth) Limited Good, 0.1 miles away
- G Fair Haven Good, 0.2 miles away
- G Coastal Lodge Good, 0.3 miles away
- G Winton Lodge Good, 0.5 miles away
- G White Lodge & St Helens Good, 0.5 miles away
About the service
From the Care Quality Commission's inspection report published 25 May 2023. Quoted under the Open Government Licence.
Avon Cliff is a residential care home providing nursing and personal care to up to 52 people. The service provides support to older adults. At the time of our inspection there were 46 people using the service.
What inspectors found
People told us they felt safe and had confidence in the staff. People were supported by staff that had been trained to recognise signs of abuse and understood their role in reporting concerns. People's risks were assessed, monitored and reviewed and staff knew people well and the actions needed to minimise risk. People had their medicines managed safely. Infection control and prevention measures met best practice guidance. People were supported by enough staff who had been recruited safely.
Read the rest of CQC's summary
People and the staff team described the home as well led, friendly and open. They spoke positively about the service and the care provided. Staff felt appreciated and described teamwork and communication as good. Quality assurance processes were robust and effective at driving continual improvements. People, families and the staff team had opportunities to provide feedback, with their views respected and acted upon where appropriate. Links with local universities and colleges provided opportunities for students to learn and experience working in a social care setting. Access to professional nursing and social care organisations meant the service kept up to date with new developments and best practice guidance.
Questions to ask when you visit
- The last rating is 3 years old. Ask what has changed since then.
- Ask how nursing cover works at night and at weekends.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
Registration details
- Registered manager
- Maria Sales
- Registered with the CQC since
- What it provides
- Care home service with nursing
- Who it supports
- Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)6 inspection reports, latest 25 May 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Colten Care (1693) LimitedBrand: Colten Care
- Ownership type
- Organisation
- Companies House number
- 06587989 (opens Companies House)
Colten Care (1693) Limited runs 3 services in England, 2 of them in the South West. 3 are rated Good or Outstanding.
Other services run by Colten Care (1693) Limited
- O Amberwood House Outstanding. Care home with nursing, Dorset
- O Woodpeckers Outstanding. Care home with nursing, Hampshire, South East
Getting help from BCP Council (Bournemouth, Christchurch and Poole Council)
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at BCP Council (Bournemouth, Christchurch and Poole Council)
- Ask for a care needs assessment
- Phone: 01202 123 654, Monday to Thursday 9am to 5pm, Friday 9am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: BCP Council (Bournemouth, Christchurch and Poole Council)
Checked on the council's website, November 2026.
Common questions
- Does Avon Cliff provide nursing care?
- Yes. The Care Quality Commission lists Avon Cliff as a care home with nursing.
- How many beds does Avon Cliff have?
- The Care Quality Commission's register lists 52 beds at Avon Cliff.
- When was Avon Cliff last inspected?
- The Care Quality Commission's latest rating for Avon Cliff was published on 25 May 2023.
- Who runs Avon Cliff?
- Avon Cliff is run by Colten Care (1693) Limited. It runs 3 services in England, 2 of them in the South West.
- What is Avon Cliff's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 25 May 2023.
Contact
- Phone
- 01202 789998
- Address
- 50-52 Christchurch Road, Bournemouth, BH1 3PE Map (opens Google Maps)
Compare nearby
- G Linkfield Court (Bournemouth) Limited Good, 0.1 miles away
- G Fair Haven Good, 0.2 miles away
- G Coastal Lodge Good, 0.3 miles away
- G Winton Lodge Good, 0.5 miles away
- G White Lodge & St Helens Good, 0.5 miles away