Triple S Care & Support Services

People's medication were managed safely and there were high levels of staffing to ensure people received the support they needed.

People were supported by skilled and well-trained staff who worked effectively as a team. The building was designed to give people the experience of living in flats which helped them develop their independent living skills. People and relatives liked the staff team and people had regular opportunities to share their views and make decisions about their care and support. Staff worked hard to ensure people achieved goals that were important to them and staff helped people access specialist advice when required.

The service was organised around people's needs and support was provided in an individualised way. People were supported to work through problems and difficulties at a pace they could manage.

People, staff and relatives were very happy with the way the service was being led. The service had established good relationships with external partners for the benefit of the people living in the home.

Regular checks were carried out to make sure the quality of the service and support were maintained.

More information can be found in the detailed information below.