Flaxman Avenue
- Care home
- 6 beds
- No nursing
- Registered since 2022
- York, Yorkshire and the Humber
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Rated Good at every inspection since 2015.
3 years
since the latest rating was published.
25 of 32
rated care homes in York are rated Good, like this one.
Flaxman Avenue: inspection record
Rated Good in November 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Active Neuro Woodlands York Good, 0.3 miles away
- G Meadowbeck Good, 0.3 miles away
- G Mossdale Residence Good, 0.5 miles away
- RI The Lodge Requires improvement, 0.9 miles away
- G The Dexters Limited Good, 1.2 miles away
About the service
From the Care Quality Commission's inspection report published 25 November 2023. Quoted under the Open Government Licence.
Flaxman Avenue is a short-break support service providing personal care to 2 people at the time of the inspection. The service can support up to 6 people with a learning disability, autism and /or other sensory and complex needs.
What inspectors found
We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. 'Right support, right care, right culture' is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it.
Read the rest of CQC's summary
Right Support: People were supported in a service which promoted choice, control and independence. Staffing levels ensured people's needs were met. People were supported to take their medicines safely.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Right Care: Risk assessments were in place, however individual risks to people were not always assessed, and control measures reviewed.
We have made a recommendation about how risks are recorded and managed.
People received person-centred care which met their individual needs. People were always treated with dignity and respect. Staff understood they had a responsibility to protect people from abuse and were clear about how to report concerns and these would be acted upon.
Right Culture: There was a schedule of audits and governance checks. However, these were not always effective.
We have made a recommendation for the provider to review the effectiveness of governance systems in the service.
The culture of the service was empowering for people receiving care and support. People and their families were communicated with in a way which was appropriate for them. Relatives were involved in developing people's support plans. People were supported to develop skills and be as independent as possible.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Questions to ask when you visit
- Well-led was rated Requires improvement on 25 November 2023. Ask about changes in management and what has changed since the report.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Sheralee Jones
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Learning disabilities or autistic spectrum disorder, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 25 November 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- City of York Council
- Ownership type
- Organisation
City of York Council runs 3 services, all in Yorkshire and the Humber. 3 are rated Good or Outstanding.
Other services run by City of York Council
- G Community Short Breaks Good. Home care, York
- G Personal Support Service Good. Home care, York
Getting help from City of York Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at City of York Council
- Ask for a care needs assessment
- Phone: 01904 555111, Monday to Friday, 8.30am to 5pm (not bank holidays)
- Contact adult social care online
- Support for carers
- Care home fee rates published by the council
Checked on the council's website, November 2026.
Common questions
- Does Flaxman Avenue provide nursing care?
- No. The Care Quality Commission lists Flaxman Avenue as a care home without nursing.
- How many beds does Flaxman Avenue have?
- The Care Quality Commission's register lists 6 beds at Flaxman Avenue.
- When was Flaxman Avenue last inspected?
- The Care Quality Commission's latest rating for Flaxman Avenue was published on 25 November 2023.
- Who runs Flaxman Avenue?
- Flaxman Avenue is run by City of York Council. It runs 3 services, all in Yorkshire and the Humber.
- What is Flaxman Avenue's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 25 November 2023.
Contact
- Phone
- 01904 206243
- Address
- 77 Flaxman Avenue, York, YO10 3TW Map (opens Google Maps)
Compare nearby
- G Active Neuro Woodlands York Good, 0.3 miles away
- G Meadowbeck Good, 0.3 miles away
- G Mossdale Residence Good, 0.5 miles away
- RI The Lodge Requires improvement, 0.9 miles away
- G The Dexters Limited Good, 1.2 miles away