Moat House
- Care home
- 101 beds
- No nursing
- Dementia care
- Registered since 2010
- Hinckley, Leicestershire, East Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Rated Good at every inspection since 2016.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
116 of 148
rated care homes in Leicestershire are rated Good, like this one.
Moat House: inspection record
Rated Good in October 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Hinckley Park Nursing Home Good, 0.9 miles away
- G The Willows Residential Home (Hinckley) Good, 0.9 miles away
- G Kingly Croft Good, 1.1 miles away
- G Kingly House Good, 1.1 miles away
- G The Ashton Care Home Good, 1.4 miles away
About the service
From the Care Quality Commission's inspection report published 5 October 2022. Quoted under the Open Government Licence.
The Moat House is a purpose built care home that accommodates 101 people across three separate floors, each of which has separate adapted facilities. One of the floors specialises in providing care to people living with dementia. People have access to a range of communal areas, including lounges, cinema room and outdoor areas. At the time of our inspection there were 97 people using the service.
What inspectors found
People received safe care. Staff had received training in safeguarding and knew how to report safeguarding concerns and keep people safe from harm. The provider had a robust recruitment process in place which ensured only staff who were suitable to work in social care were recruited. There were sufficient numbers of staff deployed to meet people's needs and keep them safe. We have made a recommendation that the provider reviews staff training needs around communication and effective interactions with people.
Read the rest of CQC's summary
People received their medicines as prescribed from staff who had been trained and were competent to do so. There were effective systems in place to manage the cleanliness and infection prevention and control within the home. Staff had received training and followed infection control guidance, including COVID 19 guidance. Accidents, incidents and near misses were analysed and lessons learnt.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
The service was managed well. There was a positive culture in the home and people, their relatives and staff spoke positively about the management team. Robust quality assurance processes were in place and any shortfalls actioned promptly and used as an opportunity for learning. The service worked well with other agencies.
Questions to ask when you visit
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Paul Bundyford
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)8 inspection reports, latest 5 October 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- WT Clearwater Opco (Moat House) LimitedBrand: Adept Care Homes
- Ownership type
- Organisation
- Companies House number
- 03244266 (opens Companies House)
Getting help from Leicestershire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Leicestershire County Council
- Ask for a care needs assessment
- Phone: 0116 305 0004, Monday to Thursday 8.30am to 5pm, Friday 8.30am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: Leicestershire County Council
Checked on the council's website, November 2026.
Common questions
- Does Moat House provide nursing care?
- No. The Care Quality Commission lists Moat House as a care home without nursing.
- How many beds does Moat House have?
- The Care Quality Commission's register lists 101 beds at Moat House.
- When was Moat House last inspected?
- The Care Quality Commission's latest rating for Moat House was published on 5 October 2022.
- Who runs Moat House?
- Moat House is run by WT Clearwater Opco (Moat House) Limited.
- What is Moat House's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 5 October 2022.
Contact
- Phone
- 01455 633271
- Address
- New Road, Burbage, Hinckley, LE10 2AW Map (opens Google Maps)
Compare nearby
- G Hinckley Park Nursing Home Good, 0.9 miles away
- G The Willows Residential Home (Hinckley) Good, 0.9 miles away
- G Kingly Croft Good, 1.1 miles away
- G Kingly House Good, 1.1 miles away
- G The Ashton Care Home Good, 1.4 miles away