Kentwood House
- Care home
- 32 beds
- Nursing care
- Dementia care
- Registered since 2010
- Hawley, Kent, South East
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
5 ratings
First rated Requires improvement in 2016, most recently Requires improvement in May 2023.
3 years
since the latest rating was published. A rating this old may not show how the service is today.
89 of 445
rated care homes in Kent are rated Requires improvement, like this one.
Kentwood House: inspection record
Rated Requires improvement in May 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Beechcare Incorporating the Peter Gidney Neurological Centre (Good, less than 0.1 miles away) and Broad Oak Manor Care Home (Good, 0.6 miles away).
Nearest care homes:
- G Beechcare Incorporating the Peter Gidney Neurological Centre Good, less than 0.1 miles away
- G Broad Oak Manor Care Home Good, 0.6 miles away
- RI Priory Mews Care Home Requires improvement, 1.2 miles away
- RI Woodford House Requires improvement, 1.2 miles away
- G Sonya Lodge Dementia Residential Care Home Good, 1.4 miles away
About the service
From the Care Quality Commission's inspection report published 17 May 2023. Quoted under the Open Government Licence.
Kentwood House is a care home providing accommodation with personal and nursing care to up to 32 people. The service provides support for people with complex nursing needs including people living with dementia. At the time of our inspection there were 11 people using the service. The accommodation is arranged across two floors with lift access.
What inspectors found
There had been improvements in the recording of risk to people and assessments which reflected people's choices since our last inspection. The provider still needed to improve the detail on people's mental capacity assessments. More detailed guidance would be beneficial on specific health needs such as diabetes or anxiety and depression to enable staff to have detailed information to be able to support people in the most effective way.
Read the rest of CQC's summary
Risks to people had been identified and staff were able to demonstrate knowledge of people's needs. They understood and demonstrated that people's wishes and preferences in how they wished to be supported were respected.
People were supported to minimise the risk of infection. Staff wore appropriate Personal Protective Equipment such as gloves, masks and aprons when completing people's care and the service was clean.
Staff demonstrated knowledge of the different types of abuse people may be at risk of and told us what action they would take if they suspected someone was a victim of abuse or neglect.
The numbers of safely recruited staff met the needs of people in the service and we observed caring, respectful and kind interactions between staff and people using the service.
Medicines were managed safely, and medicines administration records were completed. Stocks of medicines were correct and stored safely.
People told us that staff were kind, attentive and friendly. We observed positive culture between staff and people using the service and people all knew who the provider was and that they were approachable. Staff were responsive to people's changes in need and supported them the way they wished to be supported.
The provider was open and honest during inspection. They were receptive to suggestions made during the inspection and will update the CQC with progress of these regularly.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Questions to ask when you visit
- Well-led was rated Requires improvement on 17 May 2023. Ask about changes in management and what has changed since the report.
- The last rating is 3 years old. Ask what has changed since then.
- Ask how nursing cover works at night and at weekends.
Registration details
- Registered manager
- Sarika Puthalath
- Registered with the CQC since
- What it provides
- Care home service with nursing
- Who it supports
- Dementia, Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)8 inspection reports, latest 17 May 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Kentwood House Ltd
- Ownership type
- Organisation
- Companies House number
- 04412529 (opens Companies House)
Getting help from Kent County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Kent County Council
- Ask for a care needs assessment
- Phone: 03000 41 61 61, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Kent County Council
Checked on the council's website, November 2026.
Common questions
- Does Kentwood House provide nursing care?
- Yes. The Care Quality Commission lists Kentwood House as a care home with nursing.
- How many beds does Kentwood House have?
- The Care Quality Commission's register lists 32 beds at Kentwood House.
- When was Kentwood House last inspected?
- The Care Quality Commission's latest rating for Kentwood House was published on 17 May 2023.
- Who runs Kentwood House?
- Kentwood House is run by Kentwood House Ltd.
- What is Kentwood House's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 17 May 2023.
Contact
- Phone
- 01322 279771
- Address
- Darenth Road South, Darenth, Dartford, DA2 7QT Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Beechcare Incorporating the Peter Gidney Neurological Centre (Good, less than 0.1 miles away) and Broad Oak Manor Care Home (Good, 0.6 miles away).
Nearest care homes:
- G Beechcare Incorporating the Peter Gidney Neurological Centre Good, less than 0.1 miles away
- G Broad Oak Manor Care Home Good, 0.6 miles away
- RI Priory Mews Care Home Requires improvement, 1.2 miles away
- RI Woodford House Requires improvement, 1.2 miles away
- G Sonya Lodge Dementia Residential Care Home Good, 1.4 miles away