Oakwood House
Care home, Redbridge, 10 beds
Good
Rated on
Rating from the Care Quality Commission.
Oakwood House: inspection record
Rated Good in November 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Overall | ||||||||||||
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| Effective | ||||||||||||
| Caring | ||||||||||||
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| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 3 times since 2015. Rated Good in 2015, 2018 and November 2022.
It has been rated Good at every inspection since 2015. The latest rating was published about 4 years ago.
How it compares locally
- One of 61 Good care homes in Redbridge, out of 71 with a rating.
- About the middle for size in Redbridge.
About the service
From the Care Quality Commission's inspection report published 26 November 2022. Quoted under the Open Government Licence.
Oakwood House is a residential care home providing care and accommodation to 10 people with mental health needs. At the time of the inspection, there were 9 people using the service.
What inspectors found
People and their relatives were positive about the service and the way staff treated the people they supported. Staff treated people in a caring way and showed dignity and respect when they provided support. They promoted people's independence and maintained their privacy and gave them choices in how they wanted their care provided.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. The management team worked closely with other health professionals to help ensure people had access to the services they required to maintain their health.
Read the full summary
People had their care needs assessed before they began to use the service. They received personalised care and support that met their individual needs and took full account of their background history and personal circumstances. There were systems to ensure people received their medicines at the correct time. Risks associated with people's care were identified, and there was guidance for staff about how to keep people safe.
There were systems to safeguard people from abuse and these were being appropriately used. People were provided with information on how to make a complaint. Complaints made were investigated and responded to. The provider had arrangements to monitor and improve quality of the service provided. People's right to confidentiality was protected.
People and staff felt there was a good atmosphere and an open culture in the service. There were enough staff available to meet people's needs. Staff received training to ensure they had the skills and knowledge to support people appropriately. The provider had a thorough recruitment and selection process in place for new staff. Staff had completed a structured induction.
Questions to ask when you visit
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Contact and registration details
| Address | 179 Breamore Road, Goodmayes, Ilford, IG3 9LU |
|---|---|
| Neighbourhood | Goodmayes, Redbridge |
| Phone | 020 8983 8631 |
| Website | www.oakscare.co.uk |
| Registered manager | Sharon Borley |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 7 inspection reports, latest 26 November 2022 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Oaks Care Limited |
|---|---|
| Ownership type | Organisation |
| Companies House number | 05096797 (opens Companies House) |
Nearest alternatives
- G Shining Star Care home, 0.2 miles awayGood
- G Broomhill Lodge Care home, 0.2 miles awayGood
- G Ummah Lodge Care home, 0.3 miles awayGood
- G 16 Kenilworth Gardens Care home, 0.3 miles awayGood
- RI Faricare Ltd Care home, 0.3 miles awayRequires improvement
Getting help from London Borough of Redbridge
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Redbridge
- Ask for a care needs assessment
- Phone: 0208 708 7333
- Support for carers
- Paying for care: London Borough of Redbridge
Checked on the council's website, November 2026.
Common questions
- Does Oakwood House provide nursing care?
- No. The Care Quality Commission lists Oakwood House as a care home without nursing.
- How many beds does Oakwood House have?
- The Care Quality Commission's register lists 10 beds at Oakwood House.
- When was Oakwood House last inspected?
- The Care Quality Commission's latest rating for Oakwood House was published on 26 November 2022.
- Who runs Oakwood House?
- Oakwood House is run by Oaks Care Limited.
- What is Oakwood House's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 26 November 2022.