The Laurels
Care home, Harrow, 11 beds
Good
Rated on
Rating from the Care Quality Commission.
The Laurels: inspection record
Rated Good in September 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
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| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 3 times since 2016. Rated Good in 2016, 2018 and September 2023.
It has been rated Good at every inspection since 2016. The latest rating was published about 3 years ago.
How it compares locally
- One of 40 Good care homes in Harrow, out of 46 with a rating.
- About the middle for size in Harrow.
About the service
From the Care Quality Commission's inspection report published 26 September 2023. Quoted under the Open Government Licence.
The Laurels is a residential care home providing accommodation and personal care to up to 11 people. The service provides care and support to older people some of whom live with dementia. At the time of our inspection there were 10 people using the service.
What inspectors found
People were kept safe in the service by enough staff who knew them well and who had the right skills, experience and knowledge to look after them. People told us they felt safe receiving the service.
Policies and systems were in place to help protect people from the risk of harm, abuse, and improper treatment. Risks had been identified to both those people who used the service, and staff. Medicines were administered following best practice.
Read the full summary
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People's needs were assessed including risks to people's health and the environment they lived in and they were monitored to ensure safety. The service was well maintained, clean and homely. Staff received training, guidance and support to do their job well.
The manager delivered an effective service because they worked in partnership with other health care professionals. There were up to date systems in place to monitor the quality of the service and any learning was identified and acted upon and the registered manager understood their regulatory responsibilities.
Questions to ask when you visit
- The last rating is 3 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Contact and registration details
| Address | 43 Salisbury Road, Harrow, HA1 1NU |
|---|---|
| Neighbourhood | Headstone, Harrow |
| Phone | 020 8861 4320 |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 7 inspection reports, latest 26 September 2023 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Mrs M Mitchell |
|---|---|
| Ownership type | Individual |
Nearest alternatives
- G Support for Living Limited - 79 Harrow View Care home, 0.1 miles awayGood
- G Newton Care Homes Limited Care home, 0.2 miles awayGood
- G Residential Care Providers Limited Care home, 0.3 miles awayGood
- RI Ashgale House Care home, 0.3 miles awayRequires improvement
- G Shaftesbury Bradbury Court Care home, 0.3 miles awayGood
Getting help from London Borough of Harrow
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Harrow
- Ask for a care needs assessment
- Phone: 020 8901 2680. Email ahadults@harrow.gov.uk
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Harrow
Checked on the council's website, November 2026.
Common questions
- Does The Laurels provide nursing care?
- No. The Care Quality Commission lists The Laurels as a care home without nursing.
- How many beds does The Laurels have?
- The Care Quality Commission's register lists 11 beds at The Laurels.
- When was The Laurels last inspected?
- The Care Quality Commission's latest rating for The Laurels was published on 26 September 2023.
- Who runs The Laurels?
- The Laurels is run by Mrs M Mitchell.
- What is The Laurels's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 26 September 2023.