Prosignia Limited - 14 Church Lane Avenue
- Care home
- 2 beds
- No nursing
- Registered since 2011
- Chaldon, Surrey, South East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Rated Good at every inspection since 2015.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
234 of 302
rated care homes in Surrey are rated Good, like this one.
Prosignia Limited - 14 Church Lane Avenue: inspection record
Rated Good in December 2019.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
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| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Croftdown House Good, 1 mile away
- G Ballater House Good, 1 mile away
- G The White House Care Home Good, 1.4 miles away
- G Aurem Care (Glebe House) Good, 1.6 miles away
- G Woodstown House Good, 2.2 miles away
About the service
From the Care Quality Commission's inspection report published 28 December 2019. Quoted under the Open Government Licence.
Prosignia is a care home providing personal care for to up to two people who may be living with a learning disability. At the time of inspection, the service was supporting two people. The home accommodates people in one adapted building.
Read the rest of CQC's summary
The service has been developed and designed in line with the principles and values that underpin Registering the Right Support and other best practice guidance. This ensures that people who use the service can live as full a life as possible and achieve the best possible outcomes. The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include control, choice, and independence. People using the service receive planned and co-ordinated person-centred support that is appropriate and inclusive for them.
What inspectors found
Systems were in place to keep people safe from the risk of harm and abuse. People's needs were met by suitable numbers of staff who knew them well. People received their medicines as prescribed and were protected from the risk of infection.
Read the rest of CQC's summary
People using the service received planned person-centred care and support that was appropriate and inclusive for them. The service worked closely with other health professionals to ensure people's health needs were met.
People were treated with kindness and respect and staff spoke fondly about them. People's privacy and dignity were respected, and they received personalised care which was responsive to their individual needs.
People had support plans which were individual to them, information in them included their life histories, preferences, likes and dislikes and their support needs. The provider sought feedback from people's families to improve the service.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
The registered manager had a good overview of the service and was actively involved in people's care. There were effective systems in place to monitor the safety and quality of the care provided.
Questions to ask when you visit
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Mohammed Nunhuck
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Learning disabilities or autistic spectrum disorder
Inspection report
Read the full inspection report (opens the Care Quality Commission website)5 inspection reports, latest 28 December 2019. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Prosignia Limited
- Ownership type
- Organisation
- Companies House number
- 05277619 (opens Companies House)
Getting help from Surrey County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Surrey County Council
- Ask for a care needs assessment
- Phone: 0300 200 1005, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Surrey County Council
Checked on the council's website, November 2026.
Common questions
- Does Prosignia Limited - 14 Church Lane Avenue provide nursing care?
- No. The Care Quality Commission lists Prosignia Limited - 14 Church Lane Avenue as a care home without nursing.
- How many beds does Prosignia Limited - 14 Church Lane Avenue have?
- The Care Quality Commission's register lists 2 beds at Prosignia Limited - 14 Church Lane Avenue.
- When was Prosignia Limited - 14 Church Lane Avenue last inspected?
- The Care Quality Commission's latest rating for Prosignia Limited - 14 Church Lane Avenue was published on 28 December 2019.
- Who runs Prosignia Limited - 14 Church Lane Avenue?
- Prosignia Limited - 14 Church Lane Avenue is run by Prosignia Limited.
- What is Prosignia Limited - 14 Church Lane Avenue's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 28 December 2019.
Contact
- Phone
- 01737 552391
- Address
- The Bungalow, 14 Church Lane Avenue, Coulsdon, CR5 3RT Map (opens Google Maps)
Compare nearby
- G Croftdown House Good, 1 mile away
- G Ballater House Good, 1 mile away
- G The White House Care Home Good, 1.4 miles away
- G Aurem Care (Glebe House) Good, 1.6 miles away
- G Woodstown House Good, 2.2 miles away