Silver Mews Care Home
- Care home
- 41 beds
- No nursing
- Dementia care
- Registered since 2022
- Redcar, Redcar and Cleveland, North East
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
11 months
since the latest rating was published.
6 of 39
rated care homes in Redcar and Cleveland are rated Requires improvement, like this one.
Silver Mews Care Home: inspection record
Rated Requires improvement in November 2025.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Ann Charlton Lodge (Good, 0.4 miles away) and Roseberry Court (Good, 0.8 miles away).
Nearest care homes:
- G Ann Charlton Lodge Good, 0.4 miles away
- G Roseberry Court Good, 0.8 miles away
- G Yew Tree Care Centre Good, 0.9 miles away
- – Yew Tree Grange Not yet rated, 0.9 miles away
- G Shoreline Nursing Home Good, 1.1 miles away
What inspectors found
From the Care Quality Commission's assessment published 24 November 2025 (assessment visit 12 August 2025). Quoted under the Open Government Licence.
Date of Assessment: 26 August 2025 to 22 September 2025. Silver Mews Care Homeis a residential care home. It supports up to 41 adults and older people, some of whom are living with dementia. The service is set over 2 floors with access to enclosed gardens. At the time of this assessment 33 people were using the service.
- Safe No rating
- Effective No rating
- Caring Good
- Responsive No rating
- Well-led No rating
Read the rest of CQC's summary
This was a responsive assessment due to concerns raised to CQC about infection control, safe care and treatment, and governance. The assessment was unannounced.
We found breaches of the legal regulations in relation to medicines management, infection prevention and control, and the safety of the environment. There were inconsistencies in people’s care records with some being more detailed and person-centred than others. We identified shortfalls in the delivery of person-centred care, particularly the provision of activities. Management oversight of the service needed improvement and quality assurance audits had not identified or remedied all the issues found at this assessment.
Staff were not up to date with all training. There were not always enough staff to cover additional roles such as cleaning and activities although the provider was actively recruiting.
We received mixed feedback from relatives and staff about the way concerns were addressed. There had been a number of concerns raised about the quality of food and during the assessment some people told us this was still an issue.
We observed some positive and caring interactions between staff and people using the service. Staff responded quickly to people when they made requests, and the atmosphere was calm and relaxed especially at busy mealtimes.
The home was decorated to a high standard and had a variety of communal areas for people to use. However, some areas were infrequently used and were not always decorated to best suit the needs of people living with a dementia.
We have asked the provider for an action plan in response to the concerns found at this assessment.
-
Safe
No rating
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
This is the first assessment for this newly registered service. This key question has been rated Requires Improvement. This meant some aspects of the service were not always safe and there was limited assurance about safety. There was an increased risk that people could be harmed.
The service was in breach of legal regulation in relation to people’s safe care, the ways people’s medicines were managed and governance at the service.
-
Effective
No rating
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
This is the first assessment for this newly registered service. This key question has been rated Requires Improvement. This meant the effectiveness of people’s care, treatment and support did not always achieve good outcomes or was inconsistent.
-
Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
This is the first assessment for this newly registered service. This key question has been rated Good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
-
Responsive
No rating
Responsive – this means we looked for evidence that the provider met people’s needs.
This is the first assessment for this newly registered service. This key question has been rated Requires Improvement. This meant people’s needs were not always met.
-
Well-led
No rating
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
This is the first assessment for this newly registered service. This key question has been rated Requires Improvement. This meant the management and leadership was inconsistent. Leaders and the culture they created did not always support the delivery of high-quality, person-centred care.
The service was in breach of legal regulation in relation to governance at the service.
Questions to ask when you visit
- Safe was rated Requires improvement on 24 November 2025. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Effective was rated Requires improvement on 24 November 2025. Ask about staff training and how health appointments are arranged.
- Responsive was rated Requires improvement on 24 November 2025. Ask to see how care plans are kept up to date, how complaints are handled and what activities are on offer.
- Well-led was rated Requires improvement on 24 November 2025. Ask about changes in management and what has changed since the report.
Registration details
- Registered manager
- Laura Whitton
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Silver Mews Limited
- Ownership type
- Organisation
- Companies House number
- 13002691 (opens Companies House)
Getting help from Redcar and Cleveland Borough Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Redcar and Cleveland Borough Council
- Ask for a care needs assessment
- Phone: 01642 771500, Monday to Thursday 8.30am to 5pm, Friday 8.30am to 4.30pm. Outside office hours: 01642 524552
- Support for carers
- Paying for care: Redcar and Cleveland Borough Council
Checked on the council's website, November 2026.
Common questions
- Does Silver Mews Care Home provide nursing care?
- No. The Care Quality Commission lists Silver Mews Care Home as a care home without nursing.
- How many beds does Silver Mews Care Home have?
- The Care Quality Commission's register lists 41 beds at Silver Mews Care Home.
- When was Silver Mews Care Home last inspected?
- The Care Quality Commission's latest rating for Silver Mews Care Home was published on 24 November 2025.
- Who runs Silver Mews Care Home?
- Silver Mews Care Home is run by Silver Mews Limited.
- What is Silver Mews Care Home's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 24 November 2025.
Contact
- Address
- 1 Deal Road, Redcar, TS10 2RG Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Ann Charlton Lodge (Good, 0.4 miles away) and Roseberry Court (Good, 0.8 miles away).
Nearest care homes:
- G Ann Charlton Lodge Good, 0.4 miles away
- G Roseberry Court Good, 0.8 miles away
- G Yew Tree Care Centre Good, 0.9 miles away
- – Yew Tree Grange Not yet rated, 0.9 miles away
- G Shoreline Nursing Home Good, 1.1 miles away