Carlton Autistic Care Centre

We found the following examples of good practice.

The home was clean and well ventilated.

Safe arrangements were in place for professionals visiting the home. This included a confirmed negative lateral flow test result, proof of vaccination against COVID-19, the requirement to show a COVID-19 pass, hand sanitisation and wearing personal protective equipment (PPE).

Pictorial signs reminded people and staff of the infection control procedures to follow to ensure safety.

Policies and audit relating to infection prevention and control (IPC) and PPE were up to date.

Staff received training in IPC and in correct use of PPE as well as handwashing techniques. The home ensured there was a stock of appropriate PPE available and there was a regular COVID-19 testing regime for both, the people and the staff.

The registered manager reported good support from the local health professionals including the local GP practice and the team at the provider's head office throughout the pandemic.

The home was meeting the requirements of the Accessible Information Standards. The home used easy read guides and information to support people. For example, we saw evidence of easy read information to support people with the regular testing.

The home worked with people educating them on the importance and benefits of wearing masks in public areas.

The home supported people to engage in meaningful activities such as themed days.

PPE was readily available at the home. Hand sanitisers and PPE stations were situated throughout the building.

We saw all staff were wearing face masks

The five questions we ask about services and what we found