Barley House

The service has been developed and designed in line with the principles and values that underpin Registering the Right Support and other best practice guidance. This ensures that people who use the service can live as full a life as possible and achieve the best possible outcomes. The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include control, choice, and independence. People using the service receive planned and co-ordinated person-centred support that is appropriate and inclusive for them.

The service applied the principles and values of Registering the Right Support and other best practice guidance. These ensure that people who use the service can live as full a life as possible and achieve the best possible outcomes that include control, choice and independence.

The outcomes for the people using the service reflected the principles and values of Registering the Right Support by promoting choice and control, independence and inclusion. The person's support focused on them having as many opportunities as possible for them to gain new skills and become more independent.

People were supported by staff who respected them and knew them well. The staff were kind and compassionate. Staff were happy in their jobs and wanted to provide the best care they could. People had built positive relationships with staff and appreciated the familiarity they had. Staff understood how people communicated.

People were relaxed in the company of staff. The staff understood their responsibilities and how to protect people from abuse. Staff understood the risks people faced and the support they needed to reduce these risks.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. Staff respected people's choices and preferences.

People had access to healthcare when they needed it. Appointments for routine monitoring, such as dental

and optician appointments, had been made. People were supported to eat and drink safely and their preferences were reflected in the food they shopped for.

People were supported to fill their time with things they found enjoyable and/or meaningful. They were supported to maintain important relationships.

Staff felt supported by the management team. All staff shared an ethos of personalised care and support to enable people to live the life they chose to live.