Queens Park Care Home
- Care home
- 16 beds
- No nursing
- Registered since 2010
- Central Leicester, Leicester, East Midlands
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
6 ratings
Its last inspection improved it from Inadequate to Requires improvement.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
18 of 90
rated care homes in Leicester are rated Requires improvement, like this one.
Queens Park Care Home: inspection record
Rated Requires improvement in January 2023, up from Inadequate.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: West View Care Home (Good, 0.6 miles away) and Holmes Court Care Home (Good, 0.7 miles away).
Nearest care homes:
- RI Queens Lodge Requires improvement, less than 0.1 miles away
- G West View Care Home Good, 0.6 miles away
- G Holmes Court Care Home Good, 0.7 miles away
- G Holmes House Care Home Good, 0.7 miles away
- G Simmins Crescent/Whitteney Drive Good, 0.7 miles away
About the service
From the Care Quality Commission's inspection report published 7 January 2023. Quoted under the Open Government Licence.
Queens Park Care Home is a residential care home providing accommodation for people who require personal or nursing care for to up to 16 people. The service provides support to people with a learning disability, autistic people and people with physical health needs. At the time of our inspection there were 10 people using the service.
What inspectors found
Right Support: People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. Staff were recruited safely and there were enough staff to support the needs of people living at the service. Staff had received training to ensure they were skilled and knowledgeable to effectively meet people's needs. People were supported to maintain their independence. People were supported to personalise their rooms and there were communal areas that people could use. People and staff told us the manager was approachable and listened when they had concerns.
Read the rest of CQC's summary
Right Care: There was a relaxed atmosphere in the home. Where people required support with personal care this was provided with dignity and privacy. People were given choices about the way in which they were cared for. Staff listened to them and knew their needs well. People received their medicines safely. The service worked in partnership with other healthcare professionals to maintain positive outcomes.
Right Culture: Staff encouraged people to be as independent as possible and respected people's privacy and dignity. We saw staff had formed good relationships with people they supported. People were provided with the opportunity to make suggestions and feedback on their experience, which was taken into account to improve the service. People were protected from the risk of abuse. Risks were assessed and managed effectively. The management team were new to the service and had made improvements since the last inspection. Audit systems had improved but still needed to be embedded and sustained.
Overall the service is meeting 'right support, right care, right culture'. We are aware this is a large service supporting up to 16 people and therefore is larger than good practice guidance suggests.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Questions to ask when you visit
- Effective was rated Requires improvement on 7 January 2023. Ask about staff training and how health appointments are arranged.
- Well-led was rated Requires improvement on 7 January 2023. Ask about changes in management and what has changed since the report.
- The last rating is 4 years old. Ask what has changed since then.
Registration details
- Registered manager
- James Steeples
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Learning disabilities or autistic spectrum disorder, Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)9 inspection reports, latest 7 January 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Chestnuts (Arnesby) Limited
- Ownership type
- Organisation
- Companies House number
- 05372777 (opens Companies House)
Chestnuts (Arnesby) Limited runs 2 services, all in the East Midlands. 0 are rated Good or Outstanding and 2 are rated Requires improvement or Inadequate.
Other services run by Chestnuts (Arnesby) Limited
- RI Queens Lodge Requires improvement. Care home, Leicester
Getting help from Leicester City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Leicester City Council
- Ask for a care needs assessment
- Phone: 0116 454 1004, 24 hours a day, 7 days a week
- Support for carers
- Paying for care: Leicester City Council
Checked on the council's website, November 2026.
Common questions
- Does Queens Park Care Home provide nursing care?
- No. The Care Quality Commission lists Queens Park Care Home as a care home without nursing.
- How many beds does Queens Park Care Home have?
- The Care Quality Commission's register lists 16 beds at Queens Park Care Home.
- When was Queens Park Care Home last inspected?
- The Care Quality Commission's latest rating for Queens Park Care Home was published on 7 January 2023.
- Who runs Queens Park Care Home?
- Queens Park Care Home is run by Chestnuts (Arnesby) Limited. It runs 2 services, all in the East Midlands.
- What is Queens Park Care Home's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 7 January 2023.
Contact
- Phone
- 0116 278 0148
- Address
- 15 Queens Park Way, Eyres Monsell, Leicester, LE2 9RQ Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: West View Care Home (Good, 0.6 miles away) and Holmes Court Care Home (Good, 0.7 miles away).
Nearest care homes:
- RI Queens Lodge Requires improvement, less than 0.1 miles away
- G West View Care Home Good, 0.6 miles away
- G Holmes Court Care Home Good, 0.7 miles away
- G Holmes House Care Home Good, 0.7 miles away
- G Simmins Crescent/Whitteney Drive Good, 0.7 miles away