Millcroft
- Care home
- 66 beds
- No nursing
- Dementia care
- Registered since 2022
- Redditch, Worcestershire, West Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
16 months
since the latest rating was published.
125 of 156
rated care homes in Worcestershire are rated Good, like this one.
Millcroft: inspection record
Rated Good in June 2025.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Bowood Court & Mews Good, 0.6 miles away
- G HF Trust - 1 Foxlydiate Mews Good, 1.3 miles away
- G Southcrest Nursing Home Good, 1.5 miles away
- G Haversham House Good, 1.6 miles away
- O Stonebridge Nursing Home Outstanding, 1.7 miles away
What inspectors found
From the Care Quality Commission's assessment published 4 June 2025 (assessment visit 3 April 2025). Quoted under the Open Government Licence.
Date of assessment: 16 April to 24 April 2025. We visited the service on 16, 22 and 24 April 2025. Millcroft is a care home providing support to adults of all ages living with dementia and physical disabilities. At the time of our inspection there were 35 people living at the service.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
People’s needs were assessed, monitored and reviewed. Staff worked closely with healthcare professionals to ensure people's health needs were met. Staff and leaders communicated effectively with people and their relatives, where appropriate, to ensure they were fully up to date and involved in their care. The provider had systems in place to monitor the quality and safety of the service. Leaders had established a culture of learning and saw feedback as a positive opportunity to further develop the service. There were enough staff to meet people’s needs, and they received the training and support they needed to support people safely. Medicines were managed well and people received annual reviews of their prescribed medicines from the pharmacist. Staff had been trained in safeguarding and demonstrated their understanding of their responsibilities to protect and keep people safe. People were treated with kindness and their dignity and privacy were respected.
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. This is the first assessment for this service. This key question has been rated good. This meant people were safe and protected from avoidable harm.
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Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence. This is the first assessment for this service. This key question has been rated good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the service involved people and treated them with compassion, kindness, dignity and respect. This is the first assessment for this service. This key question has been rated good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the service met people’s needs. This is the first assessment for this service. This key question has been rated good. This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. This is the first assessment for this service. This key question has been rated good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask when you visit
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Jasmine Kessey
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Mental Health, Older People, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Ideal Carehomes (2) LimitedBrand: Welltower
- Ownership type
- Organisation
- Companies House number
- 13707971 (opens Companies House)
Ideal Carehomes (2) Limited runs 4 services in England, 1 of them in the West Midlands. 3 are rated Good or Outstanding and 1 has no rating yet.
Other services run by Ideal Carehomes (2) Limited
- G Crofton Springs Good. Care home, Gloucestershire, South West
- G Thorn Springs Good. Care home, Central Bedfordshire, East of England
- – The Applewood Not yet rated. Care home, Milton Keynes, South East
Getting help from Worcestershire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Worcestershire County Council
- Ask for a care needs assessment
- Phone: 01905 768053, Monday to Thursday 9am to 5pm, Friday 9am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: Worcestershire County Council
Checked on the council's website, November 2026.
Common questions
- Does Millcroft provide nursing care?
- No. The Care Quality Commission lists Millcroft as a care home without nursing.
- How many beds does Millcroft have?
- The Care Quality Commission's register lists 66 beds at Millcroft.
- When was Millcroft last inspected?
- The Care Quality Commission's latest rating for Millcroft was published on 4 June 2025.
- Who runs Millcroft?
- Millcroft is run by Ideal Carehomes (2) Limited. It runs 4 services in England, 1 of them in the West Midlands.
- What is Millcroft's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 4 June 2025.
Contact
- Phone
- 01527 433384
- Address
- Alfrick Close, Redditch, B97 6RU Map (opens Google Maps)
Compare nearby
- G Bowood Court & Mews Good, 0.6 miles away
- G HF Trust - 1 Foxlydiate Mews Good, 1.3 miles away
- G Southcrest Nursing Home Good, 1.5 miles away
- G Haversham House Good, 1.6 miles away
- O Stonebridge Nursing Home Outstanding, 1.7 miles away