Moston Grange Nursing Home

We found the following examples of good practice.

Each of the four units had separate entrances and exits. Seating in communal areas, such as dining areas and lounges, had been rearranged to encourage people to socially distance.

Teams of staff were allocated to work on specific units at the home to prevent cross-contamination. The home had been reconfigured so that facilities for staff, such as rooms to take breaks, were separate for each of the units.

Regular agency staff were treated as part of the staff team and were block booked to ensure they worked only at Moston Grange. Regular agency staff attended training sessions and took part in the same testing regimes as permanent members of staff.

For those who did not isolate due to their cognition or capacity the service had looked at zoning on units wherever possible. Areas where people preferred to sit and spend time had been identified and increased cleaning of these areas was in place.

The home had explored ways to help people keep in touch with family and friends. People were able to have video chats with relatives and others important to them as the home had bought a portable video calling device.

Further information is in the detailed findings below.

The five questions we ask about services and what we found