Whitebirch Lodge
- Care home
- 19 beds
- No nursing
- Registered since 2010
- Herne Bay, Kent, South East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
Its last inspection improved it from Requires improvement to Good.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
332 of 445
rated care homes in Kent are rated Good, like this one.
Whitebirch Lodge: inspection record
Rated Good in December 2019, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Kimberley Residential Home Good, 0.2 miles away
- – The Meadows Not yet rated, 0.2 miles away
- RI Kingsley Requires improvement, 0.2 miles away
- G The Cumberland Good, 0.3 miles away
- – Herne Bay Manor Not yet rated, 0.3 miles away
What inspectors found
From the Care Quality Commission's inspection report published 4 March 2022. Quoted under the Open Government Licence.
Whitebirch Lodge is a residential care home providing personal care to 16 people aged 65 and over at the time of the inspection. Whitebirch Lodge is a care home set in two large residential houses which are connected. The service can support up to 19 people.
Read the rest of CQC's summary
We found the following examples of good practice. The provider ensured all people and staff were following government guidance in relation to Covid-19 testing.
Staff followed government guidance in relation to wearing of personal protective equipment (PPE) such as masks, gloves and aprons. There were several locations where staff were able to safely dispose of their used PPE and apply new PPE.
Staff ensured all visitors entering the home followed their Covid-19 policy, including testing prior to entering the home, and wearing PPE during the visit.
The five questions we ask about services and what we found
Questions to ask when you visit
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Paul Knight
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Older People
Inspection report
Read the full inspection report (opens the Care Quality Commission website)7 inspection reports, latest 4 March 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Krystlegate Limited
- Ownership type
- Organisation
- Companies House number
- 01849724 (opens Companies House)
Getting help from Kent County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Kent County Council
- Ask for a care needs assessment
- Phone: 03000 41 61 61, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Kent County Council
Checked on the council's website, November 2026.
Common questions
- Does Whitebirch Lodge provide nursing care?
- No. The Care Quality Commission lists Whitebirch Lodge as a care home without nursing.
- How many beds does Whitebirch Lodge have?
- The Care Quality Commission's register lists 19 beds at Whitebirch Lodge.
- When was Whitebirch Lodge last inspected?
- The Care Quality Commission's latest rating for Whitebirch Lodge was published on 4 December 2019.
- Who runs Whitebirch Lodge?
- Whitebirch Lodge is run by Krystlegate Limited.
- What is Whitebirch Lodge's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 4 December 2019.
Contact
- Phone
- 01227 374633
- Address
- 102-104 Canterbury Road, Herne Bay, CT6 5SE Map (opens Google Maps)
Compare nearby
- G Kimberley Residential Home Good, 0.2 miles away
- – The Meadows Not yet rated, 0.2 miles away
- RI Kingsley Requires improvement, 0.2 miles away
- G The Cumberland Good, 0.3 miles away
- – Herne Bay Manor Not yet rated, 0.3 miles away