Elgin Rest Home
- Care home
- 17 beds
- No nursing
- Dementia care
- Registered since 2014
- Central Southend-on-Sea, Southend-on-Sea, East of England
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
5 ratings
Its last inspection moved it down from Good to Requires improvement.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
6 of 76
rated care homes in Southend-on-Sea are rated Requires improvement, like this one.
Elgin Rest Home: inspection record
Rated Requires improvement in April 2023, down from Good.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Aran Lodge (Good, less than 0.1 miles away) and Palmerston House Care Home (Good, 0.1 miles away).
Nearest care homes:
- G Aran Lodge Good, less than 0.1 miles away
- RI Manor Rest Home Requires improvement, less than 0.1 miles away
- G Palmerston House Care Home Good, 0.1 miles away
- G SummerView Good, 0.2 miles away
- G SunFlowers Good, 0.2 miles away
About the service
From the Care Quality Commission's inspection report published 28 April 2023. Quoted under the Open Government Licence.
Elgin Rest Home is a residential care home providing personal care to up to 17 people. At the time of our inspection there were 14 people using the service. Some people were living with dementia.
What inspectors found
The service was clean and odour free, however, people lived in an environment that needed upgrading and refurbishment. For example, the kitchen cupboards were damaged in several places and some bedrooms required redecoration. The registered manager told us they had plans in place to refurbish the kitchen, but these were long term plans and did not address the immediate concerns we found.
Read the rest of CQC's summary
Quality assurance processes were not always effective. Whilst medicines were generally managed safely, audit checks of medicines stock records were not always actioned in a timely way. Some maintenance issues had not been picked up by the provider's audits.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People living at Elgin Rest Home were happy with the support they received. People felt safe and told us staff were kind and caring.
The registered manager was proactive at responding to concerns we found during the inspection.
Questions to ask when you visit
- Safe was rated Requires improvement on 28 April 2023. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Well-led was rated Requires improvement on 28 April 2023. Ask about changes in management and what has changed since the report.
- The last rating is 4 years old. Ask what has changed since then.
Registration details
- Registered manager
- David Dickson
- Registered with the CQC since
- What it provides
- Care home service without nursing, Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)5 inspection reports, latest 28 April 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Ownership type
- Partnership
Getting help from Southend-on-Sea City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Southend-on-Sea City Council
- Ask for a care needs assessment
- Phone: 01702 215008 (choose option 5, then option 1)
- Support for carers
- Paying for care: Southend-on-Sea City Council
Checked on the council's website, November 2026.
Common questions
- Does Elgin Rest Home provide nursing care?
- No. The Care Quality Commission lists Elgin Rest Home as a care home without nursing.
- How many beds does Elgin Rest Home have?
- The Care Quality Commission's register lists 17 beds at Elgin Rest Home.
- When was Elgin Rest Home last inspected?
- The Care Quality Commission's latest rating for Elgin Rest Home was published on 28 April 2023.
- Who runs Elgin Rest Home?
- Elgin Rest Home is run by Mr David John Dickson & Mrs Leanda Dickson.
- What is Elgin Rest Home's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 28 April 2023.
Contact
- Phone
- 01702 340172
- Address
- 12-14 Manor Road, Westcliff On Sea, SS0 7SS Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Aran Lodge (Good, less than 0.1 miles away) and Palmerston House Care Home (Good, 0.1 miles away).
Nearest care homes:
- G Aran Lodge Good, less than 0.1 miles away
- RI Manor Rest Home Requires improvement, less than 0.1 miles away
- G Palmerston House Care Home Good, 0.1 miles away
- G SummerView Good, 0.2 miles away
- G SunFlowers Good, 0.2 miles away