Chartwell House
- Care home
- 78 beds
- No nursing
- Dementia care
- Registered since 2023
- Kent, South East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
16 months
since the latest rating was published.
332 of 445
rated care homes in Kent are rated Good, like this one.
Chartwell House: inspection record
Rated Good in June 2025.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – Copperfield Court Not yet rated, 0.7 miles away
- O Rose Farm House Outstanding, 0.7 miles away
- – Sandmere Care Home Not yet rated, 0.9 miles away
- G SENSE - 163 Newington Road Good, 0.9 miles away
- G Yoakley House Care Home Good, 1 mile away
What inspectors found
From the Care Quality Commission's assessment published 13 June 2025 (assessment visit 3 April 2025). Quoted under the Open Government Licence.
Date of Assessment: 28 April to 14 May 2025. Chartwell House is a residential care home providing support to adults who may be living with dementia, a physical disability or sensory impairment. The service was registered on 26 January 2023, and this was the first inspection. Potential risks to people’s health and welfare had been assessed, accidents had been recorded and there was guidance for staff to mitigate the risk. People received their medicines as prescribed, and staff worked with the GP to review medicines when people’s needs changed.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
There were enough staff to meet people’s needs and staff received training appropriate to their role.There were effective systems to monitor the quality of the service and action was taken when shortfalls were found. The management team understood the importance of improving the service to support people’s wellbeing.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. This is the first assessment for this newly registered service. This key question has been rated Good. This meant people were safe and protected from avoidable harm.
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Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence. This is the first assessment for this newly registered service. This key question has been rated Good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect. This is the first assessment for this newly registered service. This key question has been rated Good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs. This is the first assessment for this [newly registered- amend as required] service. This key question has been rated Good. This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. This is the first assessment for this newly registered service. This key question has been rated Good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask when you visit
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Clare Swan
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Older People, Physical Disability, Sensory Impairment
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Chartwell House Broadstairs Ltd
- Ownership type
- Organisation
- Companies House number
- 13987988 (opens Companies House)
Getting help from Kent County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Kent County Council
- Ask for a care needs assessment
- Phone: 03000 41 61 61, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Kent County Council
Checked on the council's website, November 2026.
Common questions
- Does Chartwell House provide nursing care?
- No. The Care Quality Commission lists Chartwell House as a care home without nursing.
- How many beds does Chartwell House have?
- The Care Quality Commission's register lists 78 beds at Chartwell House.
- When was Chartwell House last inspected?
- The Care Quality Commission's latest rating for Chartwell House was published on 13 June 2025.
- Who runs Chartwell House?
- Chartwell House is run by Chartwell House Broadstairs Ltd.
- What is Chartwell House's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 13 June 2025.
Contact
- Phone
- 07534 123132
- Address
- Chartwell House, 26 Draco Drive, Off Star Lane, Broadstairs, Margate, CT9 4FY Map (opens Google Maps)
Compare nearby
- – Copperfield Court Not yet rated, 0.7 miles away
- O Rose Farm House Outstanding, 0.7 miles away
- – Sandmere Care Home Not yet rated, 0.9 miles away
- G SENSE - 163 Newington Road Good, 0.9 miles away
- G Yoakley House Care Home Good, 1 mile away