St Andrew's Healthcare - 17 The Avenue
- Care home
- 1 beds
- Nursing care
- Registered since 2022
- Northampton, West Northamptonshire, East Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
13 months
since the latest rating was published.
50 of 89
rated care homes in West Northamptonshire are rated Good, like this one.
St Andrew's Healthcare - 17 The Avenue: inspection record
Rated Good in October 2025.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
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| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- RI 23/23a The Avenue Requires improvement, less than 0.1 miles away
- – St Andrews Healthcare – 19 The Avenue Not yet rated, less than 0.1 miles away
- – St Andrews Healthcare – 21 The Avenue Not yet rated, less than 0.1 miles away
- G Spencer House Care Home Good, 0.1 miles away
- G Cliftonville Care Home Good, 0.2 miles away
What inspectors found
From the Care Quality Commission's assessment published 1 October 2025 (assessment visit 14 August 2025). Quoted under the Open Government Licence.
Date of assessment 2 September 2025. The assessment was the provider’s first rated inspection and was prompted by a review of information we held about the provider.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
St Andrew’s Healthcare 17 The Avenue is a care home with nursing, providing personal care and accommodation. The service supports 1 person with learning disabilities, mental health support needs who is deaf.
We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.
The person was supported to lead an active and fulfilling life and their routines, preferences, interests and hobbies, including social and community opportunities were met. The person was involved in discussions and decisions about their care and support.
Staff were observed to provide, kind, caring and compassionate support. We observed positive, meaningful and respectful engagement.
Staff were aware of safeguarding roles and responsibilities. The person’s communication needs were met with the support of interpreters and staff who had been trained to communicate using British Sign Language.
Leaders and staff had a shared vision and culture based on listening, learning and trust. Leaders were visible, knowledgeable and supportive, helping staff develop in their roles. Staff felt supported to give feedback and were treated equally.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
This is the first assessment for this newly registered service. This key question has been rated good. This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
This is the first assessment for this newly registered service. This key question has been rated good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
This is the first assessment for this newly registered service. This key question has been rated good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
This is the first assessment for this newly registered service. This key question has been rated good. This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
This is the first assessment for this newly registered service. This key question has been rated good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask when you visit
- Ask how nursing cover works at night and at weekends.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Kelly Hebden
- Registered with the CQC since
- What it provides
- Care home service with nursing
- Who it supports
- Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- St Andrew's HealthcareBrand: St Andrew's Healthcare
- Ownership type
- Organisation
- Companies House number
- 05176998 (opens Companies House)
- Charity number
- 1104951
St Andrew's Healthcare runs 5 services, all in the East Midlands. 1 is rated Good or Outstanding, 2 are rated Requires improvement or Inadequate and 2 have no rating yet.
Other services run by St Andrew's Healthcare
- RI 23/23a The Avenue Requires improvement. Care home, West Northamptonshire
- RI Winslow Requires improvement. Care home with nursing, Nottingham
- – St Andrews Healthcare – 19 The Avenue Not yet rated. Care home with nursing, West Northamptonshire
- – St Andrews Healthcare – 21 The Avenue Not yet rated. Care home with nursing, West Northamptonshire
Getting help from West Northamptonshire Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at West Northamptonshire Council
- Ask for a care needs assessment
- Phone: 0300 126 7000, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: West Northamptonshire Council
Checked on the council's website, November 2026.
Common questions
- Does St Andrew's Healthcare - 17 The Avenue provide nursing care?
- Yes. The Care Quality Commission lists St Andrew's Healthcare - 17 The Avenue as a care home with nursing.
- How many beds does St Andrew's Healthcare - 17 The Avenue have?
- The Care Quality Commission's register lists 1 beds at St Andrew's Healthcare - 17 The Avenue.
- When was St Andrew's Healthcare - 17 The Avenue last inspected?
- The Care Quality Commission's latest rating for St Andrew's Healthcare - 17 The Avenue was published on 1 October 2025.
- Who runs St Andrew's Healthcare - 17 The Avenue?
- St Andrew's Healthcare - 17 The Avenue is run by St Andrew's Healthcare. It runs 5 services, all in the East Midlands.
- What is St Andrew's Healthcare - 17 The Avenue's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 1 October 2025.
Contact
- Phone
- 01604 608572
- Address
- 17 The Avenue, Cliftonville, Northampton, NN1 5BT Map (opens Google Maps)
Compare nearby
- RI 23/23a The Avenue Requires improvement, less than 0.1 miles away
- – St Andrews Healthcare – 19 The Avenue Not yet rated, less than 0.1 miles away
- – St Andrews Healthcare – 21 The Avenue Not yet rated, less than 0.1 miles away
- G Spencer House Care Home Good, 0.1 miles away
- G Cliftonville Care Home Good, 0.2 miles away