Nevilles Court
- Care home
- 4 beds
- No nursing
- Registered since 2011
- Durham, County Durham, North East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
6 ratings
Its last inspection improved it from Requires improvement to Good.
5 years
since the latest rating was published. A rating this old may not show how the service is today.
117 of 136
rated care homes in County Durham are rated Good, like this one.
Nevilles Court: inspection record
Rated Good in August 2021, up from Requires improvement.
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Ratings published by the Care Quality Commission.
Compare nearby
- G St Margaret's Care Home Good, 0.5 miles away
- G Melbury Court Good, 1 mile away
- G St Aiden's Cottage Good, 1.6 miles away
- G St Aidan Lodge Residential Care Home Good, 1.7 miles away
- RI Brandon Lodge Care Home Requires improvement, 1.7 miles away
About the service
From the Care Quality Commission's inspection report published 25 August 2021. Quoted under the Open Government Licence.
Nevilles Court provides personal care for up to four younger adults living with a range of conditions. At the time of inspection four people were using the service.
What inspectors found
The registered manager and staff team had made significant improvements at the home. We spoke with one person who told us, "I am in a much better place than I was when I first moved in."
Read the rest of CQC's summary
Visiting relatives we spoke with said they enjoyed a good working relationship with the staff team saying, "We are treated as one of the family."
Care plans we viewed were person centred and we saw people's wishes were promoted. People were supported by staff who knew people well.
People told us the service promoted their well-being by ensuring their physical and mental health needs were well supported and monitored and records upheld this.
Infection control processes were embedded into the service and staff followed government guidance in relation to infection control and prevention practices, in particular, relating to COVID-19.
Quality monitoring systems had improved. Staff said the management team had made improvements and the culture had improved significantly. The service was working with local external partners such as the Care Academy, the local authority led training provider to develop staff skills further.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Questions to ask when you visit
- The last rating is 5 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Mary Taylor
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Learning disabilities or autistic spectrum disorder, Physical Disability
Inspection report
Read the full inspection report (opens the Care Quality Commission website)8 inspection reports, latest 25 August 2021. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Durham Care Line LimitedBrand: Careline Lifestyles
- Ownership type
- Organisation
- Companies House number
- 02051987 (opens Companies House)
Durham Care Line Limited runs 5 services, all in the North East. 4 are rated Good or Outstanding and 1 is rated Requires improvement or Inadequate.
Other services run by Durham Care Line Limited
- G Bowe's Court Care Home Good. Care home with nursing, County Durham
- G Lyons Court Care Home Good. Care home with nursing, County Durham
- G St Aiden's Cottage Good. Care home with nursing, County Durham
- RI De Bruce Court Requires improvement. Care home with nursing, Hartlepool
Getting help from Durham County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Durham County Council
- Ask for a care needs assessment
- Phone: 03000 267 979
- Contact adult social care online
- Support for carers
- Paying for care: Durham County Council
Checked on the council's website, November 2026.
Common questions
- Does Nevilles Court provide nursing care?
- No. The Care Quality Commission lists Nevilles Court as a care home without nursing.
- How many beds does Nevilles Court have?
- The Care Quality Commission's register lists 4 beds at Nevilles Court.
- When was Nevilles Court last inspected?
- The Care Quality Commission's latest rating for Nevilles Court was published on 25 August 2021.
- Who runs Nevilles Court?
- Nevilles Court is run by Durham Care Line Limited. It runs 5 services, all in the North East.
- What is Nevilles Court's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 25 August 2021.
Contact
- Address
- Darlington Road, Nevilles Cross, Durham, DH1 4JX Map (opens Google Maps)
Compare nearby
- G St Margaret's Care Home Good, 0.5 miles away
- G Melbury Court Good, 1 mile away
- G St Aiden's Cottage Good, 1.6 miles away
- G St Aidan Lodge Residential Care Home Good, 1.7 miles away
- RI Brandon Lodge Care Home Requires improvement, 1.7 miles away