Eskdale House
- Care home
- 21 beds
- No nursing
- Dementia care
- Registered since 2023
- Cumberland, North West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Rated Good at every inspection since 2016.
11 months
since the latest rating was published.
59 of 78
rated care homes in Cumberland are rated Good, like this one.
Eskdale House: inspection record
Rated Good in November 2025.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Knells Country House Good, 5.5 miles away
- G California House Good, 6 miles away
- RI Applegarth Nursing Home Requires improvement, 7.9 miles away
- G Lanercost House Good, 7.9 miles away
- G Lanercost House - Carlyle Suite Good, 7.9 miles away
What inspectors found
From the Care Quality Commission's assessment published 28 November 2025 (assessment visit 23 September 2025). Quoted under the Open Government Licence.
Date of assessment: 14 October 2025 to 11 November 2025
Eskdale House is a care home registered for accommodation for people who require nursing or personal care. The home provides personal care for older and younger adults some of whom may be living with dementia, a physical disability or a sensory need. The home is registered to accommodate up to 21 people. At the time of the inspection 15 people were resident.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
This is the first rated inspection of Eskdale House.
There was a shared culture which valued people and focused on delivering safe care and support. Staff were recruited safely, trained and supported to ensure people received care and support which met their needs and preferences.
Medicines were managed safely, and staff had developed positive working relationships with healthcare partners.
The environment was clean with no malodours. Some concerns had been identified in relation to premises safety. The registered manager acted promptly to address our concerns, report them to the maintenance team and implement risk assessments. They also ensured learning across the wider organisation.
A process was in place for assessing people’s needs before they moved to Eskdale House. Care plans were detailed, and risks were assessed and mitigated. Regular reviews took place, and the registered manager was keen to ensure people, and their relatives were included in this process.
Feedback was sought from people, relatives and staff in a range of ways.
Systems and processes were in place to ensure appropriate oversight and governance.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
This is the first assessment for this service. This key question has been rated Good. This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
This is the first assessment for this service. This key question has been rated Good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
-
Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
This is the first assessment for this service. This key question has been rated Good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
-
Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
This is the first assessment for this service. This key question has been rated Good. This meant people’s needs were met through good organisation and delivery.
-
Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
This is the first assessment for this service. This key question has been Good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask when you visit
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Allen Hewetson-Jones
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Cumberland Council
- Ownership type
- Organisation
Cumberland Council runs 10 services, all in the North West. 9 are rated Good or Outstanding and 1 is rated Requires improvement or Inadequate.
Other services run by Cumberland Council
- O Inglewood Outstanding. Care home, Cumberland
- G Burnrigg Court Good. Care home, Cumberland
- G Cumberland Care Reablement and Domiciliary Service - North Good. Home care, Cumberland
- G Cumberland Care Reablement and Domiciliary Service - West Good. Home care, Cumberland
Getting help from Cumberland Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Cumberland Council
- Ask for a care needs assessment
- Phone: 0300 373 3732, Monday to Thursday 9am to 5pm, Friday 9am to 4.30pm. Out-of-hours emergencies: 01228 273 800
- Contact adult social care online
- Support for carers
- Care home fee rates published by the council
Checked on the council's website, November 2026.
Common questions
- Does Eskdale House provide nursing care?
- No. The Care Quality Commission lists Eskdale House as a care home without nursing.
- How many beds does Eskdale House have?
- The Care Quality Commission's register lists 21 beds at Eskdale House.
- When was Eskdale House last inspected?
- The Care Quality Commission's latest rating for Eskdale House was published on 28 November 2025.
- Who runs Eskdale House?
- Eskdale House is run by Cumberland Council. It runs 10 services, all in the North West.
- What is Eskdale House's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 28 November 2025.
Contact
- Phone
- 01228 227877
- Address
- Swan Street, Longtown, Carlisle, CA6 5UZ Map (opens Google Maps)
Compare nearby
- G Knells Country House Good, 5.5 miles away
- G California House Good, 6 miles away
- RI Applegarth Nursing Home Requires improvement, 7.9 miles away
- G Lanercost House Good, 7.9 miles away
- G Lanercost House - Carlyle Suite Good, 7.9 miles away