Scottlyn

The service has been developed and designed in line with the principles and values that underpin Registering the Right Support and other best practice guidance. This ensures that people who use the service can live as full a life as possible and achieve the best possible outcomes. The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include control, choice, and independence. People using the service receive planned and co-ordinated person-centred support that is appropriate and inclusive for them.

Due to the circumstances surrounding Covid-19 at the time of inspection we were only able to speak with people using the service briefly. One person said they liked living at Scottlyn. They told us "I like to do the garden." Relatives we spoke with after the inspection said they felt the registered manager and staff had worked hard to keep their loved ones safe during these unprecedented times. One relative told us "[Relative's name] receives excellent care. They are all doing a good job of keeping all the residents safe."

Relatives did not have any concerns regarding infection prevention and control practices and told us they found the home to be clean and tidy. Risks relating to infection control and prevention had been assessed and plans put in place to manage these.

Relatives told us they had been supported to maintain contact with their loved ones. They told us measures were in place to support them to be able to safely attend face to face visits. This included the use of personal protective equipment and them adhering to social distancing.

Relatives told us they were able to raise any concerns and share their views with management. We received feedback from health and social care professionals who worked alongside the service and all of them spoke positively about the partnership working with the management and staff.

The service applied the principles and values of Registering the Right Support and other best practice guidance. These ensure that people who use the service can live as full a life as possible and achieve the

best possible outcomes that include control, choice and independence. The outcomes for people using the service reflected the principles and values of Registering the Right Support by promoting choice and control, independence and inclusion. People's support was focused on them having as many opportunities as possible for them to gain new skills and become more independent.