Harlington House
- Care home
- 17 beds
- No nursing
- Registered since 2011
- Heslington, York, Yorkshire and the Humber
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
7 ratings
Its last inspection improved it from Inadequate to Requires improvement.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
5 of 32
rated care homes in York are rated Requires improvement, like this one.
Harlington House: inspection record
Rated Requires improvement in December 2022, up from Inadequate.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Fulford Nursing Home (Good, 0.1 miles away) and Connaught Court (Outstanding, 0.2 miles away).
Nearest care homes:
- G Fulford Nursing Home Good, 0.1 miles away
- O Connaught Court Outstanding, 0.2 miles away
- RI Broadway Lodge Residential Home Requires improvement, 0.2 miles away
- – Ouse View Care Home Not yet rated, 0.5 miles away
- G Chocolate Works Care Village Good, 0.6 miles away
About the service
From the Care Quality Commission's inspection report published 2 December 2022. Quoted under the Open Government Licence.
Harlington House is a residential care home providing personal care. The service is registered to support up to 17 people with mental health needs or learning disability. The home is divided into 2 areas; Harlington House, which is a 3 storey older detached building containing individual flats, and the Lodge on the same site, which is a more modern building and has 2 floors. At the time of our inspection there were 12 people using the service.
What inspectors found
Right Support: Staff supported people to achieve their aspirations and goals. Staff supported people with their medicines in a way that promoted their independence and achieved the best possible health outcome. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Read the rest of CQC's summary
Right Care: Risks associated to people's health were not always effectively managed. Overall, people's care, treatment and support plans reflected their range of needs and this promoted their wellbeing and enjoyment of life. Staff understood how to protect people from poor care and abuse. The service worked well with other agencies to do so. Staff had training on how to recognise and report abuse and they knew how to apply it. The service had enough appropriately skilled staff to meet people's needs and keep them safe.
Right Culture: Systems to identify risk were not always effective and this meant there was aspects of people's health which were not monitored completely. Staff knew and understood people well and were responsive, supporting their aspirations to live a quality life of their choosing. The manager worked hard to instil a culture of care in which staff truly valued and promoted people's individuality, protected their rights and enabled them to develop and flourish.
Questions to ask when you visit
- Safe was rated Requires improvement on 2 December 2022. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Well-led was rated Requires improvement on 2 December 2022. Ask about changes in management and what has changed since the report.
- The last rating is 4 years old. Ask what has changed since then.
Registration details
- Registered manager
- Amy Cousins
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)13 inspection reports, latest 2 December 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Milewood Healthcare LtdBrand: Milewood
- Ownership type
- Organisation
- Companies House number
- 04584055 (opens Companies House)
Milewood Healthcare Ltd runs 23 services in England, 7 of them in Yorkshire and the Humber. 15 are rated Good or Outstanding, 1 is rated Requires improvement or Inadequate and 7 have no rating yet.
Other services run by Milewood Healthcare Ltd
- G Alexandra House Good. Care home, Stockton-on-Tees, North East
- G Ash Tree House Good. Care home, Redcar and Cleveland, North East
- G Beechwood House Good. Care home, Stockton-on-Tees, North East
- G Blenheim House Good. Care home, Redcar and Cleveland, North East
Getting help from City of York Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at City of York Council
- Ask for a care needs assessment
- Phone: 01904 555111, Monday to Friday, 8.30am to 5pm (not bank holidays)
- Contact adult social care online
- Support for carers
- Care home fee rates published by the council
Checked on the council's website, November 2026.
Common questions
- Does Harlington House provide nursing care?
- No. The Care Quality Commission lists Harlington House as a care home without nursing.
- How many beds does Harlington House have?
- The Care Quality Commission's register lists 17 beds at Harlington House.
- When was Harlington House last inspected?
- The Care Quality Commission's latest rating for Harlington House was published on 2 December 2022.
- Who runs Harlington House?
- Harlington House is run by Milewood Healthcare Ltd. It runs 23 services in England, 7 of them in Yorkshire and the Humber.
- What is Harlington House's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 2 December 2022.
Contact
- Phone
- 01904 634079
- Address
- 3 Main Street, Fullford, York, YO10 4HJ Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Fulford Nursing Home (Good, 0.1 miles away) and Connaught Court (Outstanding, 0.2 miles away).
Nearest care homes:
- G Fulford Nursing Home Good, 0.1 miles away
- O Connaught Court Outstanding, 0.2 miles away
- RI Broadway Lodge Residential Home Requires improvement, 0.2 miles away
- – Ouse View Care Home Not yet rated, 0.5 miles away
- G Chocolate Works Care Village Good, 0.6 miles away