Janet Fay House

We found the following examples of good practice.

● Visitors were required to wash and sanitise their hands, have their temperature taken and consent to a Lateral Flow Test. Personal Protective Equipment (PPE) was provided to visitors by the service. ● People were supported to maintain contact with relatives through a variety of means, including video calls. Visiting has been implemented through a new visiting protocol and on an appointment basis. ● There were safety measures in place for admitting a new person to the home or re-admitting a person back to the home from hospital. ● There was a plentiful stock of PPE. Staff were observed to wear their PPE correctly on the day. ● The service ensured staff were regularly tested at least three times a week and people every 28 days. If people or staff tested positive, they would be required to self-isolate in line with government directives. ● Cleaning schedules were in place to mitigate the risk of cross infection. ● Staff had received training from local health agencies for infection control, how to put on and remove their PPE and COVID-19.

The five questions we ask about services and what we found