Otterburn
- Care home
- 30 beds
- Nursing care
- Dementia care
- Registered since 2011
- Brandwood End, Birmingham, West Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
7 ratings
Its last inspection improved it from Requires improvement to Good.
8 years
since the latest rating was published. A rating this old may not show how the service is today.
184 of 245
rated care homes in Birmingham are rated Good, like this one.
Otterburn: inspection record
Rated Good in April 2019, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G SENSE - 5 Shalnecote Grove Good, 0.1 miles away
- RI Tudor House Requires improvement, 0.5 miles away
- G SENSE - 58 Featherstone Road Good, 0.7 miles away
- G SENSE - 2 and 10 Grove Road Good, 0.7 miles away
- G Kingsleigh House Good, 0.8 miles away
What inspectors found
From the Care Quality Commission's inspection report published 22 January 2022. Quoted under the Open Government Licence.
Otterburn is a purpose-built residential care home that provides personal care and nursing for up to 30 people across three separate units, each supporting 10 people. These units are called Otter, Fox and Squirrel. Care and support are provided to people with complex health needs including rare forms of dementia, physical disabilities, mental health needs and brain injury and neurological disorders. At the time of the inspection 24 people were living at the home.
Read the rest of CQC's summary
We found the following examples of good practice.
Guidance and information was available to staff via an interactive bespoke app which offered information around wellbeing and alternative support available to staff.
Arrangements for activities had been reviewed to allow people to participate despite COVID-19 restrictions, this included a singer performing from the car park and tablet computers used for site wide activities such as karaoke.
The five questions we ask about services and what we found
Questions to ask when you visit
- The last rating is 8 years old. Ask what has changed since then.
- Ask how nursing cover works at night and at weekends.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
Registration details
- Registered manager
- Naomi Jones
- Registered with the CQC since
- What it provides
- Care home service with nursing
- Who it supports
- Dementia, Mental Health, Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)14 inspection reports, latest 22 January 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Otterburn Health Care LimitedBrand: Exemplar Health Care Limited
- Ownership type
- Organisation
- Companies House number
- 07175227 (opens Companies House)
Getting help from Birmingham City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Birmingham City Council
- Ask for a care needs assessment
- Phone: 0121 303 1234
- Contact adult social care online
- Support for carers
- Paying for care: Birmingham City Council
Checked on the council's website, November 2026.
Common questions
- Does Otterburn provide nursing care?
- Yes. The Care Quality Commission lists Otterburn as a care home with nursing.
- How many beds does Otterburn have?
- The Care Quality Commission's register lists 30 beds at Otterburn.
- When was Otterburn last inspected?
- The Care Quality Commission's latest rating for Otterburn was published on 26 April 2019.
- Who runs Otterburn?
- Otterburn is run by Otterburn Health Care Limited.
- What is Otterburn's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 26 April 2019.
Contact
- Phone
- 0121 483 4440
- Address
- Brandwood Park Road, Birmingham, B14 6QX Map (opens Google Maps)
Compare nearby
- G SENSE - 5 Shalnecote Grove Good, 0.1 miles away
- RI Tudor House Requires improvement, 0.5 miles away
- G SENSE - 58 Featherstone Road Good, 0.7 miles away
- G SENSE - 2 and 10 Grove Road Good, 0.7 miles away
- G Kingsleigh House Good, 0.8 miles away