Lyncroft Care Home

Right support: People were safeguarded from abuse and avoidable harm. Risks were assessed and mitigated to ensure people were safe. There were enough staff to meet peoples needs and staff had received training to support people with a learning disability. People received their medicines safely and were protected from risks of infection.

Right care: People's capacity was assessed and they were able to make decisions about their care. The provider learned lessons and took action when things had gone wrong. People were supported to take part in community charity events raising funds towards holidays and days out.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

Right culture: The registered manager and staff were motivated about their roles and understood their responsibilities. The provider learned lessons and took action when things had gone wrong. Relatives were able to visit without restriction and were kept informed of incidents. The provider and registered manager were open and transparent. The provider engaged with people and staff involving them with the running of the service.

Based on our review of safe and well led, the service was able to demonstrate how they were meeting underpinning principles of "Right Support, Right Care, Right Culture.

For more information, please read the detailed findings section of this report. If you are reading this as a separate summary, the full report can be found on the Care Quality Commission (CQC) website at www.cqc.org.uk