Pemberley Manor Care Home
Care home with nursing, Bromley, 75 beds
Good
Rated on
Rating from the Care Quality Commission.
Pemberley Manor Care Home: inspection record
Rated Good in February 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 2 times since 2023. Rated Good in 2023 and February 2026.
It has been rated Good at every inspection since 2023. The latest rating was published 8 months ago.
How it compares locally
- One of 37 Good care homes in Bromley, out of 41 with a rating.
- Larger than 9 in 10 care homes in Bromley.
What inspectors found
From the Care Quality Commission's assessment published 24 February 2026 (assessment visit 3 December 2025). Quoted under the Open Government Licence.
We undertook this assessment to follow up on breaches of regulations identified at the previous assessment of the service and to review the previous rating of requires improvement. This assessment site visit took place on 28 and 29 January 2026.
Pemberley Manor Care and Nursing Home is a care home that provides care and support for up to 75 people, some of whom are living with dementia, and or physical poor health. At the time of our assessment there were 73 people living at the service.
Read the full summary
At our last assessment, the provider was in breach of multiple regulations including person centred care, need for consent, safe care and treatment, staffing and good governance. At this assessment, we found improvements had been made and the provider was no longer in breach of the regulations.
At the time of our assessment there was a home manager in post who was in the process of registering to become the registered manager for the service. We spoke with 11 staff including the home manager, senior care staff, care staff, front of house, housekeeping, maintenance, service manager, customer relations, and administrative staff. We used the Short Observational Framework for Inspection (SOFI). SOFI is a way of observing care to help us understand the experience of people who could not talk with us.
People were protected from risk of abuse and risks to people were managed well. People were treated with dignity and respect and there were enough staff to support people to meet their needs. People had access to health and social care professionals when they needed them, and medicines were well managed. Care and treatment were delivered in line with best practice. Assessments were regularly updated to ensure they reflected people’s personal choices, cultural needs and preferences. The service was well led, and leaders were visible, approachable and engaged with people. Staff told us they felt supported by the manager.
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm
The last rating for this key question was Requires Improvement. We found breaches of regulations in relation to need for consent, safe care and treatment and staffing. We took enforcement action and served a warning notice on the provider to become compliant with the regulation in relation to safe care and treatment.
At this assessment we found improvements had been made, the provider was no longer in breach of the regulations, and the rating has now improved to Good.
This meant people using the service were protected from abuse and avoidable harm.
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Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
The last rating for this key question was Requires Improvement. We found a breach of the regulation in relation to safe care and treatment. We took enforcement action and served a warning notice in relation to that breach of regulation.
At this assessment we found improvements had been made and the provider was no longer in breach of the regulation in relation to safe care and treatment and the rating has now improved to Good.
This meant people using the service were receiving effective care and treatment.
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Caring
Good
Caring – this means we looked for evidence that the service involved people and treated them with compassion, kindness, dignity and respect.
The last rating for this key question was Requires Improvement. We found a breach of the regulation in relation to person centred care.
At this assessment we found improvements had been made, the provider was no longer in breach of the regulation regarding person centred care, and the rating has now improved to Good.
This meant people using the service were treated with compassion, kindness, dignity and respect.
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Responsive
Good
Responsive – this means we looked for evidence that the service met people’s needs.
The last rating for this key question was good. At this assessment the rating has remained Good.
This meant people received a service that met their care and support needs.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
The last rating for this key question was Requires Improvement. We found a breach of the regulation in relation to good governance.
At this assessment we found improvements had been made, the provider was no longer in breach of the regulation, and the rating has now improved to Good.
This meant people received a service that was well led.
Questions to ask when you visit
- Ask how nursing cover works at night and at weekends.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Contact and registration details
| Address | Grays Farm Road, Orpington, BR5 3AD |
|---|---|
| Phone | 01689 458526 |
| Website | www.countrycourtcare.co/our-homes/pemberley-manor-care-home |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Country Court Care Homes 6 LimitedBrand: Country Court Care |
|---|---|
| Ownership type | Organisation |
| Companies House number | 12961569 (opens Companies House) |
Nearest alternatives
- G Frognal House Care Home Care home, 0.9 miles awayGood
- – Smyth Lodge Care home with nursing, 0.9 miles awayNot yet rated
- G Baugh House Care Centre Care home with nursing, 0.9 miles awayGood
- – Stoneyway 1 Care home, 1.2 miles awayNot yet rated
- – Stoneyway 2 Care home, 1.2 miles awayNot yet rated
Getting help from London Borough of Bromley
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Bromley
- Ask for a care needs assessment
- Phone: 020 8461 7777. Email adultsocialcare@bromley.gov.uk
- Contact adult social care online
- Support for carers
- Care home fee rates published by the council
Checked on the council's website, November 2026.
Common questions
- Does Pemberley Manor Care Home provide nursing care?
- Yes. The Care Quality Commission lists Pemberley Manor Care Home as a care home with nursing.
- How many beds does Pemberley Manor Care Home have?
- The Care Quality Commission's register lists 75 beds at Pemberley Manor Care Home.
- When was Pemberley Manor Care Home last inspected?
- The Care Quality Commission's latest rating for Pemberley Manor Care Home was published on 24 February 2026.
- Who runs Pemberley Manor Care Home?
- Pemberley Manor Care Home is run by Country Court Care Homes 6 Limited.
- What is Pemberley Manor Care Home's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 24 February 2026.